Night Auditor

As a Night Auditor at **Exploria Resorts**, you'll become part of a dynamic team known for its employee-centric culture. This is your chance to leverage your late-night productivity and core skills into a fulfilling career! **What does Exploria Resorts have to offer?** Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, room rate discounts, growth opportunities, and more! **Night Auditor** **Full Time** **$16.50/Hour** **11:00 pm-7:00 am, Weekends and Holidays Required.** **Location: 17805 US-192 Clermont, FL 34714** **Job Summary:** The Night Auditor will report directly to the Assistant General Manager and be responsible for the overnight audit process and accounting functions. **Responsibilities and Duties:** - Verify all revenue documentation. - Ensure all revenue documentation complies with established policies and procedures. - Follow all specified procedures to audit the shift closing of all front office staff. - Produce accurate and timely reports and correctly handle all cash transactions. - Follow all specified procedures to reconcile cashier’s reports with the food and beverage system each night, researching and posting any unresolved tickets from the day shift. - Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts, and telephone revenue; assisting the preparation of all relevant to daily revenues. - Transmit batch credit reports to credit card processor. - Complete and transmit daily management and accounting reports and supporting documents. - Coordinating and multi-tasking job duties in a busy environment. - Handle front desk operations and switchboard. - Resolve problems arising from guest complaints, reservations and room assignment activities. - Reconcile daily receipts from all profit centers, including but not limited to hotel operations, mini golf, and food and beverage facilities. - Greet guests warmly and provide guests with appropriate room assignments, room keys, and directions to the rooms. - Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary. - Answer incoming calls within 3 rings with an appropriate greeting. - Provide feedback to the day shift on all current and pertinent information. - Communicate current knowledge of local areas, attractions, and events to guests and team. - Facilitate guest departures by providing accurate statements ensuring guest satisfaction and collecting all payments due. - Monitor security activities and report as necessary. - Enter and verify all wake-up calls for guests. - Act as resort system liaison during night hour. - Perform all Guest Service Representative functions as required; may assist in booking room reservations. - Perform all Front Desk functions as required. - Other duties as assigned by management. **Qualifications and Skills:** - Accounting experience preferred. - Front Desk experience in a resort environment - Exceptional communication skills - Demonstrated history of reliability (attendance and timeliness) - Available to work overnight - High School Degree or equivalent experience **Physical Demands:** - Must be able to stand for long periods of time - Must be able to lift up to 50lbs - Must be able to push and pull up to 75lbs **Sign up to join our mailing list and hear about future opportunities:** [Exploria Resorts Recruitment Form](https://offers.exploriaresorts.com/recruitment)