NiCE CXone Engineer

ttecdigital · Manila

Full-timeDeliveryTechnology$102,000–$138,000/yr

About the Nice Cxone Engineer role

Nice Cxone Engineer positions focus on delivering results in their domain. This page aggregates open Nice Cxone Engineer roles and what employers typically expect.

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The NICE CXone Engineer is responsible for the overall development, testing and delivery of the NICE CXone software platform. This is a hands-on role for resources skilled in both business and technical consulting experience. You will be tasked to implement the NICE CXone software. Technical experience with various Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be required. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile or waterfall development processes.

Salary estimate

$102,000 – $138,000/yr

Provided by the employer.

Skills for this role

AgileQA

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