New Student Processing Team, Application Processor

**Job Description** This position plays a critical role in supporting the processing of first‑year and transfer applications by ensuring applicant records are accurate, complete, and properly maintained across university systems. Key Responsibilities \*Review, process, and update undergraduate applications to ensure accuracy and completeness in Banner, Slate, and related systems. \*Manage application updates, workflow modifications, and record corrections throughout the admissions cycle, ensuring timely and consistent processing. \*Review and verify transcripts, test scores, application fees, residency information, and other required materials; follow up with applicants, counselors, and external partners as needed. \*Track and process application changes, corrections, and supplemental documents, maintaining appropriate documentation and workflows. \*Collaborate closely with New Student Processing Team members to support accurate and efficient application processing. \*Update applicant statuses consistently across systems throughout the admissions cycle. \*Download, match, and process electronic transcripts, test scores, and documents received through multiple external platforms. Reconcile application fees and assist with preparing communications related to application processing. \*Coordinate with internal and external stakeholders to ensure timely application review and accurate reporting. \*Maintain applicant files and support office-wide records management practices. \*Provide administrative support and customer service to applicants and campus partners throughout the admissions process. \*Contribute to continuous process improvement efforts to enhance efficiency, accuracy, and service quality. **Required Qualifications** \*Experience providing administrative or program support in an academic or professional setting. \*Proficiency with Microsoft Office and standard data-entry functions. \*Strong organizational, communication, and customer service skills. \*Ability to manage sensitive information and maintain accuracy in a fast‑paced environment. \*Highly detail‑oriented with the ability to work both independently and collaboratively. **Preferred Qualifications** \*Experience supporting students or families in enrollment, admissions, or student services. \*Familiarity with Banner or other large relational databases. \*Experience using a CRM system, particularly Slate. **Pay Band** 3 **Overtime Status** Non-Exempt: Eligible for overtime **Appointment Type** Regular **Salary Information** Anticipated starting salary of $37,000 **Hours per week** 40 **Review Date** July 13, 2026 **Additional Information** The successful candidate will be required to have a criminal conviction check. **About Virginia Tech** Dedicated to its motto, *Ut Prosim* (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an [inclusive community](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.inclusive.vt.edu%2F&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d74803b26208ddcf953bad%7C6095688410ad40fa863d4f32c1e3a37a%7C0%7C0%7C638894962046860349%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wQ1HOnFsi5ngKmzTL4JRIjYf706XwTNtW9kGsLsF4WM%3D&reserved=0 "Original URL: https://www.inclusive.vt.edu/. Click or tap if you trust this link.") dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight [undergraduate colleges](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvt.edu%2Facademics%2Fdepts-colleges.html&data=05%7C02%7Cmichelleh%40vt.edu%7Ce4a9fd37a7d7…