New Business Account Manager

Movers+Shakers is looking for a driven, detail-oriented New Business Account Manager to be the operational backbone of our new business & marketing team. This role spans inbound opportunities and external marketing & PR, serving as the bridge between new prospects and our agency brand. We are looking for someone who has business development experience with the operational rigor of a project manager and creative eye of a producer. You will be a force multiplier for our growth leaders; the stronger you are at managing the "engine," the more the team can focus on high-level strategy and closing new partnerships. THE TEAM You will be a part of our New Business and Marketing Department, which includes our Co-Founder/CEO, our heads of outbound and inbound new business, and our marketing strategists. THE ROLE This is a hybrid position with a shifting balance between New Business (65%) and Agency Marketing (35%). The mix will shift week to week depending on pitch volume and agency priorities. While you’ll help maintain a constant drumbeat of marketing activity, you must be ready to pivot and "quarterback" high-stakes pitches when they arise. We aren't just looking for someone to execute a pre-written playbook. We want a partner who is excited to help us improve our internal strategies, refine our workflows, and find more efficient ways to get our work in front of the right people. RESPONSIBILITIES New Business & Proposal Production Manage the Growth Inbox: Act as the first point of contact for inbound inquiries and referrals. Triage opportunities, set up initial meetings, and ensure every prospect receives a warm, professional response. Draft Basic Proposals: Lead the first draft for proposals that don’t include creative spec work. This involves sourcing relevant case studies, pulling capability slides, and structuring a narrative that fits the specific client’s needs. Tactical PM for Major RFPs: On complex, spec-heavy pitches, you will serve as the project manager—owning the timelines, driving budgeting, managing cross-functional coordination, and handling the logistics to ensure a seamless submission. Growth Logistics: Support the Business Development team with conference schedules, prospect list organization, CRM hygiene (Pipedrive), and related outreach logistics. Marketing Operations & Brand Building Marketing PM: Manage the agency’s marketing production schedule, ensuring content calendars, email newsletters, webinars, and social posts stay on track. Case Study Coordination: Source results and creative assets from across the agency to create compelling case study stories. PR & Awards Liaison: Support our PR agency with time-sensitive press requests; manage the logistics and submission process for industry awards; and coordinate speaking engagements for agency founders. Process Improvement: Identify gaps in our current marketing and sales workflows and suggest (then implement) better ways of working. THE IDEAL CANDIDATE Experience: 4+ years of client-facing, business development or "producer" experience, ideally within a new business department at a large agency or holding company. Strong Written Communication: You can write a warm, on-brand email and a tight, logical proposal narrative. Operational Rigor: You love a good spreadsheet and a tight timeline. You understand the "science" behind a successful pitch process. AI Obsession: You’re the one always piloting new AI tools and workflows, and training your coworkers. Narrative Sensibility: You have a "storytelling" brain. You can look at a client’s brief and know which past work will resonate most. Professional Polish: You are a clear, confident, and warm communicator who is comfortable being client-facing via email and in meetings. Growth Mindset: You are hungry to learn the strategy behind agency growth. You don't just want to move tasks around; you want to understand why they matter. NYC or LA -based Spreads Joy! ✨ We look forward to hearing from you! 🎵💃 BASE SALARY RANGE…