Navy Client Account Manager

## Company Description **Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. ## Job Description AECOM Governments Business Line is seeking a highly motivated and experienced professional to be a NAVY/NAVFAC Client Account Manager for AECOM DCS. This position will collaborate with the overall Navy/NAVFAC CAM as well as the rest of the Department of War team. The DOW Program for DCS-A generates nearly $800M in annual sales and supports all of DCS' Global Business Lines: B+P (AE Design); Water; Environmental, PGM, Energy/Power, Advisory, and Transportation. Specifically, the NAVY/NAVFAC CAM will drive sustainable and reproducible Account growth for the NAVY/NAVFAC Account with specific emphasis on the Navy’s Pacific and West Regions. This will be readily accomplished by successfully delivering on the following requirements: *This position will offer flexibility for primarily remote work schedules and can be based from a variety of US locations*. **Strategic Direction- Intelligence- and Positioning** Strategic Plan Development & Management - ID external drivers influencing the marketplace. - Determine where to allocate resources and investment dollars for growth. - Competitor and SB/SDB analyses. - Coordination and collaboration with AECOM's Regional Business Lines and Business Line Leaders (BLL). **Account Plan Development** - Develop opportunity targets based on market conditions and client acquisition strategies - Establish growth goals with BLLs - Flow down goals to Regional Engagement Teams - Monitor and support Sales opportunities - Keep Regional Execs informed - Continually seek to improve overall Portfolio Quality and optimize across Regions/BLs. **Account Performance** On a monthly basis or more frequently as requested maintaining situational awareness of performance across the account. Make sure bookings and pipeline align with monthly projections and if not, develop a brief situational report on why projections are not in alignment. **Pursuit Support & SalesForce Management** Weekly review and update of the SF pipeline. Make sure there are capture plans for all major pursuits. Assist with teaming and negotiating. Ensure coordination with FBS & Marketing for max support. De-conflict issues (perceived/real) among BLs. Facilitate Risk Mgmt sign-offs/ pricing/ proposal review/ and all other unique federal requirements. Own the big proposals **Contract Fill-up** Monitor Program Manager performance monthly for achieving bookings against contract capacity. Keep a close eye on sub positions, and non-productive relationships. **Client Relationships** Lead/ manage key relationships at all major clients: ie: NAVY/NAVFAC Regions, Engineering Commands, Research & Development Centers, etc. The NAVY/NAVFAC CAM also works closely with the AF and Army CAMs as some opportunities are funneled to other agencies for execution. It is imperative to coordinate these cross opportunities. Closely oversee corrective actions and personally monitor recoveries to ensure client satisfaction. **Compliance** Maintain situational awareness. Serve on JV Boards for larger programs to…