Navigator

**MISSION STATEMENT** **:** To transform lives through love and service. **SUMMARY:** The CARE Center Intake Navigator II performs various duties relative to the Intake/discharge and navigation. Primarily they are responsible for the ongoing assessment of clients with continued follow up to be sure he/she reaches their individual goals and exit to permanent housing. This role will work with Pinellas Homeless Management Information System (PHMIS) to open and close all client cases, provide goal setting and assessment of client needs. Overnight Navigators admit up to 120 homeless men and women who sleep 70 in the Food Center dining area-turned "dormitory" and 50 in outside Courtyard area. **ESSENTIAL DUTIES AND RESPONSIBILITIES*:*** *(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management’s rights to assign or reassign duties and responsibilities to this job at this time)* - Register all new clients between 2:30 p.m. and 6:00 p.m., using intake folders that include the individual's demographics, income status, and other information about their housing - Set attainable goals and monitor progress of clients to report to our Case Manager - Provide assistance with the management of client volunteers - Routine monitoring of cleanliness in dining area/lounge - Assist clients with varying needs, i.e. general information, housing, apartment searching, veteran assistance, and referrals - Provide assistance with restroom access, showers, bus passes, environmental respite and use of a phone - Use of Pinellas Homeless Management Information System (PHMIS) - Follow up and evaluation on progress of clients then report to management on client progression - Work with volunteers to make sure showers and laundry areas are functional and clean - Scan clients into PHMIS for all meal services as necessary - Making ID badges for new clients and replacements as needed - Facilitate life-skill groups - Knowledge of harm reduction, motivational interviewing and trauma-informed care. - Ability to focus on moving client into Permanent Housing develop a Housing Plan with clients - Complete necessary paperwork including incident reports, maintenance requests, and contact supervisor for all necessary instances - Oversee Scanning ID’s for all clients at meal services - Making ID badges - Facilitate life-skill groups **OTHER RESPONSIBILITIES** **:** - Complies with all applicable training requirements - Complies with all company safety, personnel and operational policies and procedures - Complies with work schedule to ensure effective operations of Agency programs. - Contributes positively as a member of a productive and cooperative team - Performs other duties as necessary to fulfill the Society of St. Vincent de Paul South Pinellas Inc. Mission **REQUIRED KNOWLEDGE, SKILLS AND ABILITIES** **:** *(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)* - Able to speak, write and understand English - Possess basic computer skills - Must be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groups - Flexible work schedule including evenings, nights, weekends and holidays - Ability to set appropriate limits, work under deadlines and multi-task - Ability to organize, prioritize, self-motivate, and deliver results - Excellent communication and listening skills - Possess strong work ethics - Successfully pass Law Enforcement background screening - Valid Florida driver’s license if driving an agency vehicle or a personal vehicle for company business…