National Healthcare Manager -Security Operations

## Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. ## Job Description Allied Universal® is hiring a Enterprise Account Portfolio Manager to support large **Healthcare client in Nashville, TN**. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives. **The ideal candidate will need to have demonstrated experience leading security operations in a healthcare environment, with a strong understanding of hospital security, patient and visitor safety, regulatory compliance, emergency response, and collaboration with clinical and administrative leadership.** **RESPONSIBILITIES:** - Relationship Management and Client Intimacy: - Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings. - Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs - Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews - Time and Operational Oversight: - Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity - Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance - Financial Performance and Growth: - Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets - Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process **QUALIFICATIONS (MUST HAVE):** - Must possess one or more of the following: - Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry - Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry - High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry - **Minimum of ten (10) years of security experience within the healthcare industry** - Minimum of two (2) years of account management experience driving customer solutions - Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen - Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results - Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction - Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business - Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations - Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events **PREFERRED QUALIFICATIONS (NICE TO HAVE):** - Military veteran, law enforcement, or contract or proprietary security services experience **COMPENSATION & BENEFITS:** - Pay rate: $70,000 to $100,000 per year -…