Museum Facilitator (Temporary/Part-Time)

The Columbia Memorial Space Center brings the wonder and excitement of science and innovation to visitors of all ages. It is a hands-on space museum and activity center that strives to be the most accessible science-based experience in the Los Angeles area. While acknowledging the rich aerospace history of Southern California, the Space Center focuses on the future, working to be the hub of innovative science learning throughout the region by reaching out to all of its communities with activities focused on critical thinking, creativity, technology and science. The Columbia Memorial Space Center is owned and operated by the City of Downey and was built on the site of the former NASA Downey facility. It is named the official national memorial to the Space Shuttle *Columbia* by a joint resolution of the U.S. Senate and House of Representatives. The Space Center honors the crew of STS-107 lost on February 1, 2003 – Rick Husband, Willie McCool, Michael Anderson, Kalpana Chawla, David Brown, Laurel Clark and IIan Ramon. The Museum Facilitator is responsible for assisting in the coordination and implementation of one or more specialized activities. The Columbia Memorial Space Center Museum Facilitator positions are utilized throughout the Space Center and at programs, and may be assigned to the following areas: Challenger Learning Center, field trips, off-site programs and early childhood programs. The Space Center is currently looking to fill several positions for on-site and off-site program delivery. The core responsibility of the Museum Facilitator is to deliver Space Center programs effectively. Museum Facilitators interact with patrons and assist in providing a positive customer experience. **Temporary/Part-Time Appointments:** For off-site program delivery, work availability must be Monday - Friday, 2:00pm -8:00pm and Saturday - Sunday, 9:00am - 5:00pm. On-site program delivery availability should be Tuesday – Saturday 9:00am - 2:15pm. Temporary/Part-time appointments do not qualify for City benefits, except for those required by law. The City does not belong to the Social Security system; however, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice. *Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey.* Part-Time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30). The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Depending on assignment, duties may include, but are not limited to, the following: - Greet, engage and interact with all guests throughout Space Center and its programs - Promptly respond to visitor needs and inquiries - Demonstrate an understanding of the Space Center mission and learning framework by utilizing open-ended facilitation strategies - Lead and/or assist with Space Center field trips, Challenger Learning Center, and special programs and events - Assist visitors by providing information regarding museum exhibits, programs, events and services - Perform museum opening and closing procedures - Perform setup and breakdown duties for Space Center facility rentals and events - Enforce Space Center policy and safety procedures in all exhibit and program areas - Provide exceptional customer service to all guests in person, over the phone and/or via email - Maintain records of programs and provide feedback regarding program effectiveness - Maintain inventory of supplies and museum equipment - Cultivate a strong and positive team atmosphere by actively listeni…