Mortgage Loan Processor

Do you want to be part of a dynamic institution that is one of the fastest growing credit unions in the country? Become a part of the First Florida Credit Union team where our employees create a culture that enables our organization to be among one of the 100 Best Companies to Work For in Florida as designated by Florida Trend magazine for over a decade. Our employees are the critical element in fulfilling the First Florida Credit Union mission of being a thriving credit union creating value for members by deepening relationships with current members and engaging with potential members. Also, First Florida Credit Union recognizes the importance of benefits that provide financial security for our employees and their families and is committed to providing a competitive benefits package to eligible employees. **Role:** Process and close first mortgages according to secondary market guidelines, HELOC's, Home Equity and Land/ Lot loans while ensuring that members receive quality mortgage loan service according to credit union policies, practices and procedures. Receive calls and inquiries from credit Union staff regarding questions on various mortgage loan programs, Investor guidelines, internal FFCU procedures and mortgage interest rates. **Essential Functions & Responsibilities:** Process and fund mortgage loans within established timeframes ensuring that all required mortgage disclosures are complete, accurate and meet compliance regulations. Maintain working knowledge of the Credit Union's established policies, procedures, mortgage loan standards, mortgage products, mortgage rates and governmental regulations pertaining to mortgage loans which includes monthly ongoing educational requirements. Responsible for compliance with Credit Union policies including the Bank Secrecy Act and Customer Identification Program. Perform other related duties as assigned. **Performance Measurements:** 1. Adhere to the Credit Union Service Standards in all interactions both internal and external as well as employing CML (Creating Member Loyalty) skills. 2. Process and close first mortgage loans according to secondary market required guidelines in a timely fashion with zero errors. 3. Process and close internal Home Equity, HELOC and Land loans according to required regulatory guidelines in a timely fashion with zero errors. 4. Maintain working knowledge of all mortgage products and rates offered by the Credit Union. 5. Qualify for, obtain and maintain annual registration in the Nationwide Mortgage Licensing System and Registry (NMLS). 6. Offer Credit Union products and services to all qualified/eligible members. 7. Return all calls within the prescribed time frame. **Knowledge and Skills:** Experience Three years to five years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Must display excellent attention to detail, good verbal and written communication skills. Must possess basic computer and keyboard skills, ten key calculator, Excel and word processing software. Physical Requirements This is sedentary work which requires the following physical activities: bending, stooping, kneeling, crouching, sitting, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. As required or r…