Montefiore Division BLS Supervisor

**Position Summary** ****The BLS Supervisor is responsible for the daily oversight of field operations, personnel, fleet readiness, regulatory compliance, and station operations within the Montefiore Division. The Supervisor serves as a liaison between field staff, operations management, and external agencies to ensure efficient, compliant EMS operations while maintaining high standards of professionalism and patient care. **Essential Duties and Responsibilities** - Provide direct supervision and support to EMT personnel during assigned tours. - Ensure all units are staffed, operational, and in-service. This includes covering a BLS unit if there is a single vacancy - Monitor unit status throughout the tour and ensure compliance with directive 2024-11 titled "Log-On and Out-of-Service Guidelines for EMTs and Paramedics". - Ensure all electronic Patient Care Reports (ePCRs) are completed and submitted by all members prior to the end of their tour through monitoring of HealthEMS Manager. - Review operational performance metrics and address deficiencies related to documentation, response readiness, and employee compliance. - Ensure FDNY CRCC rundowns are completed and submitted in a timely manner. - Maintain continuous communication with FDNY CRCC and ensure the division is updated throughout the duration of the tour. - Monitor fleet readiness and ensure all vehicles are maintained in a clean, safe, and serviceable condition. - Ensure all vehicles remain compliant with New York State Part 800 regulations and company operational standards. - Coordinate vehicle maintenance, repairs, inspections, and out-of-service issues with appropriate fleet and operations personnel. - Conduct routine inspections of vehicles, equipment, and station facilities to ensure operational readiness. - Ensure adequate stock levels of medical and station supplies are maintained. - Oversee maintenance and cleanliness of the station and garage, coordinating with the Building Maintenance Director regarding cleaning supplies and facility upkeep. - Investigate and document operational incidents, employee concerns, and policy violations as directed. - Provide coaching, guidance, and performance feedback to field personnel as needed. - Maintain professional communication with FDNY, hospital staff, and other external partners. - Perform additional duties assigned by Operations Management. - Issue corrective actions when appropriate **Qualifications** - Current New York State EMT certification required. - Valid driver’s license with acceptable driving record. - Strong leadership, communication, and organizational skills. - Working knowledge of FDNY EMS operations, HealthEMS, and applicable regulatory requirements. - Ability to manage multiple priorities in a fast-paced operational environment. - Prior supervisory experience preferred.