Mitigation Manager

**Benefits:** - 401(k) - Bonus based on performance - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Reports To: General Manager **What does a Mitigation Manager with Paul Davis do?** - Lead a team of hardworking individuals serving others within your community - Make a difference for others that have had a disaster strike their property - Communicate with clients and adjusters the scope and expectations for remediation - Take pride when your team completes mitigation projects on budget with an exceptional customer experience - Be empathetic and show a sense of urgency while communicating through modern technology **Why Join The Team?** Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving Mitigation Managers the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Mitigation Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. **Values:** Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. **Vision:** To provide extraordinary care while serving people in their time of need. **Mission:** To provide opportunities for great people to deliver Best in Class results. Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a Mitigation Manager if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve performance of your team! **Team Compensation and Benefits:** - Cross-training opportunities to advance your career - Paid training - Health, dental and vision insurance - Great culture and team dynamic - Hourly pay: $22.00 to $30.00/hour based on experience and certifications - Bonus opportunities based on performance **Team Qualifications (Requirements):** - Desire to join a world-class team and contribute a positive attitude - Dedication to customer service - Ability to lead others from diverse backgrounds - IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration) - Fluent in English - Valid driver's license with a clean record - Have the ability to work nights/weekends and overtime, if needed - Desire to continually learn new things Previous estimating experience (ex. Xactimate & Symbility) is welcomed if willing to continually learn within industry. Industry certifications, including IICRC and Lead preferred. If limited experience but you meet all qualifications, we will invest in your training. **Role on the Team (Job Responsibilities):** - Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications. - Focus and dedication to providing excellent customer service. - Foster an environment of collaboration and teamwork within the division and company - Self-managing and time manage…