Middle Platform Automation Engineer

## Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. ## Job Description We are seeking a motivated and detail-oriented Infrastructure Automation & Observability Engineer to join our core Developer team. In this role, you will be instrumental in automating our infrastructure deployments, maintaining a robust observability posture, and actively leading our agile ceremonies. This is a fantastic opportunity for an engineer who is passionate about Infrastructure as Code (IaC), telemetry, and modern DevOps practices to work with enterprise-scale technologies and grow their engineering skillset. **Key Responsibilities:** - Design, build, and maintain Grafana dashboards and telemetry visualizations to monitor system performance, latency, error rates, saturation, and overall platform health. - Configure and maintain observability solutions, including Prometheus monitoring and alerting, ensuring critical service metrics and SRE Golden Signals are effectively tracked. - Develop, test, and maintain modular Ansible playbooks to automate infrastructure provisioning, application configuration, patching, and operational workflows. - Support enterprise automation through AWX by managing centralized execution, automation templates, RBAC, and reusable infrastructure workflows. - Maintain Infrastructure as Code (IaC) repositories using Git, following best practices for version control, peer code reviews, and CI/CD-driven automation. - Actively participate in Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, and Retrospectives, contributing to sprint execution and continuous improvement. - Collaborate with Product Owners, Scrum Masters, and engineering teams to translate business requirements into actionable user stories while driving automation, observability, and platform reliability initiatives. ## Qualifications - 4+ years of experience in DevOps, Infrastructure Automation, Platform Engineering, or Site Reliability Engineering (SRE). - Hands-on experience building and maintaining Grafana dashboards, telemetry visualizations, and observability solutions. - Practical experience developing and maintaining Ansible playbooks for infrastructure provisioning, configuration management, and automation. - Experience configuring monitoring and alerting using Prometheus and Grafana. - Proficiency with Git version control, peer code reviews, and CI/CD workflows. - Working knowledge of Python and/or Bash scripting. - Solid Linux administration skills (Ubuntu, RHEL, or similar). - Experience using Jira in Agile/Scrum environments. **Nice to have** - Experience with Kubernetes and containerized workloads. - Familiarity with metrics storage platforms such as Prometheus, Mimir, or Thanos. - Basic understanding of GitLab CI or other CI/CD platforms. - Knowledge of Infrastructure as Code (IaC) and DevOps best practices. - Familiarity with ITIL processes, change management, and enterprise operational workflows. - Certified ScrumMaster (CSM), Professional Scrum Master (PSM I), or equivalent Scrum Alliance/Scrum.org certification. ## Additional Information **We offer:** - **Culture of Relentless Performance:** join…