MH Operation Lead

## **Job Description** **What is an HUB Operations Lead?** **The Hub Operations Lead is responsible for the day-to-day operations and workflow of all HUB functions to include execution of store Hub order fulfillment, Inventory control** **and all associated processes. Depending on the size and scope of the HUB operations, some HUB Operations Leads will lead 1 or more team members assigned to HUB** **operations. These roles are HUB Inventory Specialist and HUB drivers. The individual in this role should have good knowledge of store systems, basic parts knowledge,** **good interpersonal skills and prior experience leading other team members. The role has in-depth knowledge of the store inventory and requires the ability to network with** **nearby stores, Hubs, pdq and external suppliers for order fulfillment. The role owns responsibility for maintaining Hub company standards. This position is full time. Position** **may require MVR certification and should complete all training materials and attend all store meetings.** **Primary Responsibilities** **Responsible for Hub operations and resolution of Hub orders and processes in a timely manner** **Responsible to provide direction, organize and delegate work and ensure execution related to leading HUB related team members (Hub /Loop Drivers and Hub Inventory** **Specialist)** **Review Hub orders, pulling parts, stage product, finalize paperwork** **Interaction with internal and 3** **rd party Drivers on paperwork, instructions** **Engaging store to facility network to determine part sourcing and logistics solutions, work with ordering store for fulfillment options if unavailable in network** **Work with GM, DM and CSC support for proper inventory mix and levels** **Inventory accuracy and functions as it relates to the parts department and HUB inventory to include- Onhand accuracy of inventory, shrink results, Cycle Counts,** **Outages, Planograms, Maxi changes, Price Changes, Front & Face, Truck lead** **Manage and comply with all Hub records and all paperwork policies and procedures** **Urgently Communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leader(s)** **Lead stocking activities from replenishment orders, to include scanning in product and ensuring completion within 24 hours** **Secondary Responsibilities** **Additional Inventory activities including Overstocks, Callbacks, Resets** **Safely deliver parts to customers as needed** **Assist with Front Room Inventory functions** **Assist with cores and defects** **Fixed Activities: Store Cleanliness including floors, bathrooms, facing, dusting, parking lot** **Assist as needed with MOD and other store related actions** **Success Factors** **Friendly communication** **Ability to locate and stock parts** **Safety knowledge and skills** **Publish Date: 04/20/2022** **4/30/25, 10:39 AM Hub Operations Lead Job Description** **https://startingline.advancestores.com/wps/myportal/home/teammember/workingatadvance/job\_descriptions/hub\_operations\_lead\_job\_description\_guide/!ut/p/z1/rZHRaoMwFIafpQ8gOVET46WmtBqM… 1/2** **Operating inventory systems and store equipment, including forklift, pallet jack and/or hand jack** **Operating POS and Parts lookup systems** **Ability to execute and train inventory systems and store equipment** **High attention to detail** **Essential Job Skills Necessary for Success as a Hub Operations Manager** **Must be competent at oral and written communications and handle basic math computations.** **Should have prior retail experience, including basic merchandising and inventory management skills.** **Able to drive forklift, if certified and applicable, and use a hand truck and pallet jack.** **Should be well mannered, neat in appearance and possess the ability to meet and deal with the public in an unbiased manner.** **Previous work records should demonstrate stability and performance results.** **Scheduling factors necessitate that the individual should be ab…