MENTAL HEALTH SPECIALIST/INTENSIVE CASE MANAGER

## Description **SIHB Core Competencies** Core Competencies are foundational commitments and skills that all Seattle Indian Health Board (SIHB) staff are expected to develop. These competencies define common measures for performance that are applied to every role in the organization. - Commitment to Indigenous and Organizational Values: Everything we do at SIHB is centered on Traditional Indian Medicine. It is our responsibility to maintain cultural integrity in all that we do. - Accountability: All employees of SIHB effectively manage their own work and the work of their teams. We take ownership of our actions and decisions. We all strive to deliver the highest quality work and care, while respecting our teammates and Relatives. - Collaboration: SIHB is a team-oriented organization. As team members, we share the responsibility of working toward a common purpose. We collaborate with our colleagues across the organization to deliver the highest quality of care and results in alignment with our mission, vision, values, and Theory of Change. - Communication: We practice effective and clear communication with staff, Relatives, teams, and community. We demonstrate empathy among each other and with those we serve, and transparency in our decision making. - Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we serve. We put the needs of our Relatives first by delivering the highest quality, professional, responsive, and innovative care. Our Relatives come first and deserve the best. **Position Summary** This position is a hybrid role with responsibilities as a both Mental Health Specialist and Case Manager (MHS/CM). Here at SIHB we offer a holistic model of health care. Therefore, these employees will have responsibilities that straddle two departments with a unique opportunity to develop case management skills as well as clinical mental health services skills. The role of Mental Health Specialist is a professional position providing a variety of outpatient mental health services within a community health care clinic serving the American Indian/Alaska Native community of Seattle/King County. Employees will receive extensive clinical training to develop their skills to provide direct mental health services including but not limited to intake, assessment, developing service plans, crisis/safety planning, progress notes, and discharge. Mental Health Specialists participate in weekly clinical case staffing to ensure quality care for our Relatives, as well as Multi-Disciplinary Case Staffing for Relatives requiring more comprehensive services. In the role of Case Manager, employees receive extensive training surrounding the various unmet needs our relatives may be experiencing, while gaining an understanding of how to assist our relatives in a culturally appropriate way. Regardless of the initial service a relative may access, if additional services are needed our care coordinators will assist relatives in connecting with various programs. Relatives who are identified by either a practitioner and/or a direct service worker as warranting more assistance to stabilize, will be referred for case management per department/program protocols. Based on the imminent and/or primary need(s) of the relative SIHB will determine what program or department will manage the case and work in close collaboration with internal multi-disciplinary teams and/or with community partners to ensure a relative becomes stabilized. All Case Managers are trained to provide case management coverage across the agency in the event a program may require temporary coverage. **Organizational Structure/Reporting Relationships** This position reports directly to both the Mental Health Director and the Human Services Program Director. Both of these programs are umbrellaed under our Behavioral Health Division. Therefore, to ensure our Indigenous Knowledge Informed Systems of Care concepts are integrated close support will be offered…