Mental Health Professional

**Lifeline Connections** is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions. **Our Vision** - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive. **Our Mission** - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions. * * * **Crisis Triage & Stabilization (CTS) Clinical Supervisor** **Reports To:** Crisis Wellness Center (CWC) Program Director **Position Summary** The CTS Clinical Supervisor plays a key leadership role in the Crisis Triage and Stabilization (CTS) Program and supports Involuntary Treatment Act (ITA) Services. Working closely with the CWC Program Director, this position provides clinical supervision to mental health professionals, case managers, and other support staff. The Clinical Supervisor ensures regulatory compliance, promotes evidence-based crisis intervention practices, and helps create a safe, supportive environment for individuals in behavioral health crisis. **Key Responsibilities** **Staff Leadership & Supervision** - Participate in staff recruitment, interviewing, hiring, orientation, training, and performance supervision in alignment with agency policies, collective bargaining agreements, and applicable regulations. - Facilitate bi-weekly clinical supervision for assigned staff and conduct probationary (90-day) and annual performance reviews. - Develop, implement, and update Professional Development Plans for staff, reviewing progress quarterly. - Lead monthly clinical meetings for mental health professionals and case management teams. **Clinical Quality & Compliance** - Review clinical charts for accuracy, completeness, and compliance with WAC, Medicaid, and CARF accreditation standards. - Ensure clinical services are client-centered, recovery-oriented, and aligned with agency policies. - Provide guidance on crisis intervention, de-escalation techniques, and ethical practices. - Participate in seclusion and restraint debriefings to ensure compliance with policy and promote alternatives to restrictive interventions. **Program Support & Coordination** - Collaborate with the Program Director on staff training, professional development, and service delivery improvements. - Coordinate services with Clark County’s Designated Crisis Responders (DCRs) and court programs under RCW 71.05. - Serve as a resource for organizing supplies, managing operational needs, and filling in for floor staff coverage during low census or emergencies. - Maintain open communication between team members, leadership, and other agency departments. **Crisis Response & On-Call Duties** - Support ITA coverage as needed, including de-escalation training and intervention. - Be available after hours, weekends, and holidays for crisis or emergency situations as part of the on-call rotation with other CWC leadership. **Continuous Quality Improvement** - Monitor ethical, safety, and compliance concerns and take immediate action when necessary. - Ensure ongoing program evaluation and improvements to meet both client needs and regulatory standards. **Qualifications** **Required:** - Meets Washington State Mental Health Professional (MHP) qualifications per WAC. - Demonstrated clinical skills and experience providing treatment to individuals with severe and persistent mental illness and substance use disorders. - Strong knowledge of recovery-oriented care, trauma-informed practices, and crisis intervention strategies. - Ability to work effectively with individu…