Mental Health Intake/Admin Case Manager

**Job Opportunity: Adult Intake/Administrative Case Manager – Mental Health Program** **Location: Pathways Forward** **1100 S. Cameron Street Harrisburg, PA 17104** **Job Type: Full-time** **Pay: $45,000 - $46,000 annually** **Expected Hours: 37.5 per week** **Schedule: Monday to Friday, Day Shift** **Join Our Team!** We are seeking a dedicated and compassionate **Mental Health Case Manager** to provide essential support to individuals in need of mental health services. This role is crucial in assessing and coordinating care for consumers, ensuring they receive the appropriate services in a timely and organized manner. If you are passionate about making a difference in the lives of others and have a background in mental health or social services, we want to hear from you! **What We Offer:** - Purpose-Driven Work: Be part of a team dedicated to positive change and meaningful impact. - Flexibility: We value your work/life balance and work with you to accommodate your needs. - Generous Paid Time Off: Enjoy 10 paid holidays, 4 personal days, vacation, and sick leave that increase with years of service. Celebrate your birthday with a paid day off after probation! - Comprehensive Benefits Package: Medical, prescription, dental, vision, retirement plan, life insurance, and short-term disability coverage. - Additional starting salary incentives available for Master’s degrees and bilingual/ASL skills. - Student Loan Forgiveness: Qualify for student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). - Supportive Team Environment: Join a mission-driven team committed to exceptional collaboration and support. **Key Responsibilities:** - Under the Supervision of the MH Intake/Administrative Supervisor: - Adheres to the Code of Ethics with consumers, co-workers, providers, and other stakeholders. - Interview prospective mental health consumers to obtain psychosocial data and other relevant information necessary to determine eligibility for services and specific service needs. Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs. Clarify and explain to consumers the services available through the agency and the County MH/MR Program. - Assesses emergency and “immediate need” situations and makes appropriate referrals. Facilitates voluntary and involuntary commitments and admissions to inpatient psychiatric facilities. - Ensures that consumers undergo an initial financial liability determination and annual liability while on administrative caseload. - Utilizes strengths/needs assessment and environmental matrix to determine level of case management services needed. Completes referrals and authorizations for appropriate levels of case management services. Makes initial referrals to provider agencies. - Arrange for any professional evaluations which may be necessary to further ascertain consumer’s eligibility and service needs for purpose of liabilities. Clarify and explain to consumers the services available through the agency and the County MH/ID Program. Complete referral to County Assistance Office for MA insurance if appropriate. - Follows established protocol and procedures for gathering consumer intake information. - Provide individuals pending TCM service with a bi-weekly phone contact. - For individual’s matrixed on an Administrative level of care: - Arranges, and when necessary, authorizes mental health services. Coordinates and facilitates consumer movement through the Service Delivery System to ensure continuity of care and the provision of services in a timely and organized manner. - Facilitate interagency team meetings and ISPT meetings. - Monitors consumer’s participation and progress in planned services by completing bi- monthly phone contact with individual. - Complete a community face to face level of care assessment every six months for individuals’ matrixed at the administrative level of care. - Complete Matrix, Releases of Infor…