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Member Advocate (Contractor)

sanabenefits · Remote
RemoteFull-timeOperationsConstruction$60,000–$81,000/yr
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About the Member Advocate role

Member Advocate positions focus on delivering results in their domain. This page aggregates open Member Advocate roles and what employers typically expect.

Sana’s vision is simple yet bold: make healthcare easy. We all know navigating healthcare in the U.S. is confusing, costly, and frustrating -- and our members are used to feeling that pain. That’s why we’re building something different: affordable health plans designed around Sana Care, our integrated care model connecting members with unlimited primary care and expert care navigation at no additional cost to them. Whether it’s a quick prescription refill or guidance through a complex medical journey, Sana Care makes it feel effortless to get the right care at the right time. And for employers and brokers, we’ve built intuitive tools to make managing health benefits just as seamless. We are looking for a hard-working, empathetic Member Advocate (Contractor) to join our customer support. We’re building a team of social workers, patient advocates, health coaches, nutritionists, and nurses to support our members in solving everyday problems. If you love solving hard problems that make people’s lives easier, come build with us.

Salary estimate

$60,000 – $81,000/yr
Provided by the employer.

Skills for this role

CommunicationLeadership

Resume tips for Member Advocate applicants

Interview preparation

Prepare concrete STAR-format stories that show Member Advocate outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Member Advocate problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About sanabenefits

sanabenefits is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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