Medical Records Technician

***PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.*** **Position Summary:** Maintain medical record information in manual and automated record systems. Reviews, analyzes, abstracts, and compiles data; compiles statistics; and performs routine clerical duties supporting the Tohono O'odham Nation Health Care. **Scope of Work:** The position is located in the TONHC Hospital and Clinics. The incumbent works under the general supervision of the Medical Records Supervisor. **Essential Duties and Responsibilities:** - Maintains medical records, creates patient charts and internal identification cards for new patients using unique identification numbers according to established protocols ensures accurate and up-to-date information. - Initiates medical records by searching master patient index; identifying existing patient records or assigns a new number; interacts with registration areas and physicians' offices for information verification; processes or creates the record folder. - Scans documents, clinical images, clinical tests, and other non-textual data into the patient's electronic medical record. - Retrieves patient charts; notes their removal and temporary location, and later re-files them in proper sequence. - Prepares chart conversion; consolidates charts, repairs, or establishes new charts as needed. - Locates records that have been checked out or are missing. - Files documents in the proper patient's record and the appropriate order of assembly received from clinical personnel, including outside providers/facilities. - Completes daily chart review to ensure patient records are scanned and filed before the patient's scheduled appointment. - Provides necessary forms to patients requesting their medical records; response to questions and patient concerns. - Verifies requests, pull, prepares, and copies medical records to be released according to established policy and procedure, legal, and regulatory guidelines. - Maintains all medical release forms and enters data into RPMS. - Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies; releases information based on policy and procedures. - Schedules and checks patients in and out. - Registers and assists patients with setting up their PHR Account. - Manages internally and externally generated DICOM and non-DICOM medical images. - Reviews, purges, and prepares files for shipment for record retention; updates control logs. - Maintains patient confidence and protects hospital operations by keeping information confidential, following release-of-information protocols. - Prepares and submits reports. - Contributes to a team effort and accomplishes related results as required. - Performs other duties as assigned. **Knowledge, Skills, and Abilities:** - Knowledge of the Tohono O'odham culture, customs, and traditions. - Knowledge of applicable federal, state, tribal laws, regulations, and requirements. - Knowledge of computer software, including word processing, database, and spreadsheet application. - Knowledge of legal regulations and requirements on confidentiality, specifically to the Privacy Act of 1974 and Health Insurance Portability and Accountability Act of 1996 (HIPAA). - Knowledge of medical terminology and usages, covering the full range of general medical, surgical, pharmaceutical, hospital terms, medical abstracts, and abbreviations. - Knowledge of the Freedom of Information Act (FROIA). - Knowledge of performance improvement activities and tools to participate with the Quality First team in identifying and improving processes. - Knowledge of Resource Patient Management Systems (RPMS) and related systems. - Knowledge of medical record organization. - Skill and commitment to accuracy and detail. - Skill in providing superior customer ser…