Medical Records Supervisor

**Medical Records Supervisor** Department: Medical Records FLSA Classification: Non-Exempt Reports to: Finance Director **Position Summary:** The Medical Records Supervisor will supervise and lead the Medical Records team by providing direction and guidance, assist in monitoring performance, manage staffing schedules, and handling performance reviews. The individual in this role will perform both supervisor duties and general Medical Records tasks. **Essential Functions:** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provides direction and guidance to the team - Sets clear goals and tactics to achieve team goals. - Monitor team performance and report on metrics. - Manage and coordinate staffing schedules. - Participate in team performance reviews - Give corrective action with assistance from HR when appropriate - Collaborate with internal departments to resolve errors. - Collaborate with external vendor partners such as copy service on workflows and resolution of issues - Escalate any issues to the Finance Director - Additional Duties as assigned **Competencies/Skills:** - Teamwork - Communication - Decision Making/Problem Solving - Job Knowledge - Dependability - Productivity - Caring - Patient Focused - Intentional - Integrity **Supervisory Responsibilities:** This position will oversee the Medical Records Team by providing direction and guidance, monitoring performance, directing workflow, maintaining and coordinating schedules, being involved with HR related matters, and participate in performance reviews. This position will work in collaboration with the Finance Director on projects and staff development. **Work Environment:** This position will work in an office environment with a moderate noise level. This role will interact with patients, coworkers, venders, and the public. This role will use standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. **Physical Demands:** Reasonable accommodations may be made to enable individual with disabilities to perform he physical requirements of this position. This position is primarily a sedentary role; however, this position needs to file, communicate over the phone and in-person, and use standard office equipment. This position may be required to lift up to 15-20 pounds. **Travel:** Minimal local travel may be needed for this position. **Education and Experience:** - Education: - High School Diploma or Equivalent: Required - Two-year degree or certification in a related field: Preferred - Experience: - One year experience working in Medical Records or related work experience: Required - At least 6 months experience leading a team: Required **Other Duties:** This is not a comprehensive list of all duties, responsibilities, or activities that may be required for this position. Position requirements including duties, responsibilities, or activities may change at any time, with or without notice. *Sound Family Medicine is a smoke-free, drug-free workplace. All employment offers are conditioned upon acceptable pre-employment drug tests which include testing for the use of marijuana and nicotine.* *As part of our commitment to a healthy workplace, we require employees to obtain an annual flu immunization.*