Medical Records Representative

**Medical Records Representative** **About OrthoArizona:** At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors. **As a Medical Records Representative with OrthoArizona, you will get to:** - Transmit, retrieve, route, mail, fax patient records as required. - Route, deliver, and import all external records and correspondence. - Review all medical record requests for accuracy and provides requested information. - Work with all departments for proper routing of documents. - Follow medical record policies and procedures. - Work as liaison between patients and HIPAA officer as needed. - Process mail daily and distributes it to appropriate departments. - Assist in training and orienting of new staff. - All other duties as assigned. - *\*\*Using state or federally regulated websites may require personal login credentials.* **Qualifications:** - Knowledge of Health Information Management Systems. - Working knowledge of computer programs. - Excellent written and verbal communication skills. - Complete and maintain compliance training. - Understand/Perform training on practice management software. - Continue to expand knowledge of practice management software as updates occur. - Understand all Standard Operating Procedures. - Working knowledge of HIPAA and PHI. **Minimum Qualifications:** - High School diploma or GED. - One year of experience in a medical office. **Preferred Qualifications:** - Previous experience using an electronic medical record (EMR). - Completion of Medical Records / Health Information Management educational program. **Full Time Benefits:** - Robust paid time off package including, sick time, holidays, & paid time off! - Medical with multiple different plan options. - Health Savings account + company contributions. - Dental & Vision Insurance. - 401(k) - Pet Discount Plan. - ID Theft Protection & Legal Assistance.