Medical Receptionist

**Medical Receptionist – Full-Time** *Spine Medicine and Surgery of Long Island* **Locations:** Must be willing to cover multiple locations, Ronkonkoma (3-4 days/week), Garden City (1-2 days/week), or Huntington (1-2 days/week) Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team. ### **Position Overview:** The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team. ### **Key Responsibilities:** - Greet and welcome patients with a positive and professional demeanor - Coordinate and organize patient intake and appointments - Accurately enter and update patient information in the electronic health record (EHR) system - Assist patients with completing necessary paperwork - Scan, file, and maintain medical records - Answer and direct incoming calls promptly and courteously - Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department - Process co-payments and handle cash transactions responsibly - Deliver exceptional customer service to all patients - Communicate any patient concerns, delays, or special requests to the physician and clinical team ### **Qualifications:** - High School Diploma or GED required - Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred - Excellent communication skills (verbal and written) - Friendly, patient-focused, and team-oriented attitude - Detail-oriented with strong organizational skills - Proficiency in computer systems and keyboarding (approximately 55 wpm) - Bilingual skills are required or preferred depending on office location - Must be adaptable and able to thrive in a dynamic, fast-paced environment - Comfortable interacting with physicians, patients, and team members - Willingness to be trained on our cloud-based EHR system ### **Physical Requirements:** - Ability to sit and stand for extended periods - Frequent use of computers and standard office equipment ### **Job Details:** - **Hours:** 9:00 AM – 5:00 PM (30–39 hours/week) - **Remote Work:** Not available - **Benefits:** Eligibility after a waiting period may apply ### **Our Workplace Culture:** - **Detail-Oriented:** Focused on quality and precision - **Outcome-Driven:** High-performance and results-focused - **People-Centered:** Supportive and fairness-driven - **Team-Oriented:** Collaborative and cooperative environment