Medical Receptionist - Front Desk

**Medical ReceptionistMonday-Friday | 8:00 AM-4:00 PM | $18-$19/hour | Full-Time** (30 hours/week, up to 40 hours as needed) **Location:** Mishawaka, IN 46545 **Looking for a healthcare career with a predictable weekday schedule and a team that values exceptional patient care?** Join Michiana Surgery Center, a leading outpatient surgery center specializing in pain management, where you'll be the welcoming face of our practice while helping patients navigate their care in a collaborative, fast-paced clinical environment. If you enjoy helping others, staying organized, and making a positive first impression, this is an excellent opportunity to build your healthcare career. **Why You'll Love Working Here** - Monday-Friday schedule with evenings and weekends free - Outpatient surgery center focused on quality patient care - Opportunity to work closely with experienced physicians and clinical staff - Supportive, team-oriented workplace - Modern electronic medical record (EMR) technology - Stable organization with opportunities for professional growth - Meaningful role interacting with patients every day - Competitive benefits package **About Michiana Surgery Center** Located in Mishawaka, Indiana, Michiana Surgery Center is a leading ambulatory surgery center specializing in pain management and minimally invasive procedures. Our board-certified physicians and experienced staff are committed to delivering exceptional, patient-centered care in a modern outpatient setting. We take pride in fostering a culture of compassion, teamwork, and clinical excellence while helping patients improve their quality of life. **What You'll Do** As a Medical Receptionist, you'll play an essential role in creating a positive patient experience while supporting the daily administrative operations of our surgery center. - Welcome patients and visitors with professionalism and compassion - Check patients in and out efficiently while maintaining accurate records - Register patients and collect co-pays, deposits, and required documentation - Schedule, reschedule, and confirm patient appointments - Proactively fill open appointment slots by contacting patients on the waitlist - Prepare new patient paperwork and maintain organized electronic medical records - Create and update patient charts within the EMR system - Answer incoming phone calls and direct inquiries appropriately - Maintain patient confidentiality and comply with HIPAA requirements - Prepare examination rooms and assist with administrative support as needed - Communicate effectively with physicians, clinical staff, and patients - Maintain an organized, clean front office environment - Complete required annual training and comply with facility policies - Perform other administrative duties as assigned **Qualifications** - High School Diploma or GED required - Minimum one (1) year of experience in an administrative or front office role - Minimum one (1) year of hands-on experience using Electronic Medical Record (EMR) systems - Previous healthcare or medical office experience preferred - Proficiency with Microsoft Office and basic computer applications - Knowledge of medical terminology preferred **Skills for Success** - Exceptional customer service and patient-focused communication - Strong organizational skills with excellent attention to detail - Ability to manage multiple priorities in a fast-paced environment - Professional, compassionate, and dependable demeanor - Strong problem-solving and time management skills - Ability to work independently while collaborating with a healthcare team - Commitment to maintaining patient confidentiality and regulatory compliance - Positive attitude and willingness to support coworkers when needed **Benefits** We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. **Health & Wellness** - Medical, Dental & Vision Insurance - Health Savings Account (HSA) - Health Management Tools **Financial Pro…