Medical Receptionist

**About CleanSlate:** Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives. **What You’ll Do:** As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success. **Key Responsibilities:** - Greet patients with warmth, compassion, and professionalism - Confirm and update insurance and demographic details at each visit - Schedule and coordinate provider appointments, adjusting as needed - Assist patients who missed appointments to encourage treatment continuity - Handle prior authorizations and explain patient financial responsibilities - Distribute, verify, and scan forms, including handbooks and intake documents - Collect co-pays and process payments; set up payment plans when needed - Maintain a clean, organized front office and uphold patient confidentiality - Provide courteous, effective communication by phone and in person - Participate in team huddles and contribute to a supportive work environment **What We’re Looking For:** - High School Diploma required; Associate degree preferred - 1+ year of experience in a fast-paced medical office required - Customer service and/or healthcare experience strongly preferred - Proficient with EMRs, Microsoft Office, and phone systems - Strong communication, attention to detail, and organizational skills - Compassionate mindset and a desire to support patients in recovery **Why CleanSlate?** - Monday–Friday schedule - Generous PTO, floating holiday, and paid company holidays - Medical, dental, and vision benefits + 401(k) with company match - Company-paid life and disability insurance - Be part of a mission-driven team making a real impact **Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.**