Medical Front Desk Receptionist

***Join Our Team as a Front Desk Receptionist!*** **Why Work With Us?** At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! **Benefits:** - **PTO and Paid Holidays** - **No nights or weekends!** - Optional Medical, dental and vision plans - 401(k) retirement plan - Company-paid life insurance with/AD&D benefit - Company-paid long-term disability plan - Optional life insurance and short-term disability plan - Optional Critical Illness Plan - Optional Accident Insurance Plan **Essential Duties / Essential Job Functions:** - Greet and check in patients in a friendly and professional manner. - Handle all calls in a timely and professional manner. - Maintain accurate patient records in the EHR by obtaining, recording, and updating personal and financial information. - Completing new patient profiles. - Verify insurance and collect co-pays. - Inform patients of ONE Health Ohio’s policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. - Handle patient intake forms and documentation. - Optimize patients’ satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. - Set up follow-up appointments and providing the patient their patient plans. - Reconcile the nightly deposit as per policy. - Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. - Other duties as assigned **Required Skills/Abilities:** - Ability to maintain confidentiality - Preset a positive and professional attitude - Planning and organizational skills - Proficient in Microsoft Office (Word, Excel, Outlook) - Ability to identify problems and to propose feasible solutions - Ability to maintain accurate records - Ability to enter and maintain data in various company software programs. - Knowledge of company’s policies and procedures. - Knowledge of modern office equipment, troubleshooting, practices, and procedures. - Interpersonal/human relations skills - Proficient telephone skills - Time Management - Attention to detail **Education and Experience:** - High school diploma or equivalent - Previous medical office or receptionist experience preferred - Familiarity with insurance information verification - Sliding fee scale competency - CPR or ability to obtain **Physical Requirements** - Sitting in a normal seated position for extended periods of time - Reaching by extending hand(s) or arm(s) in any direction - Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard - Communication skills using the spoken word - Ability to see within normal parameters and hear within normal range - Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.