Medical Care Coordinator

***Join Our Team as a Care Coordinator!*** **Why Work With Us?** At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! **Benefits Include:** - Affordable Health, Vision, Dental, and Life Insurance - 401(K) with dollar-for-dollar matching (up to 4%) - Generous Paid Time Off (PTO) - Paid Holidays **Position Overview:** Work closely with providers, nurses and administrative staff to keep care to patients flowing without delays. **Key Responsibilities:** - Provide exceptional customer service to patients and staff. - Guide patients through next steps, answer questions, and coordinate referrals and follow-ups. - Relay information between providers, nurses, and support staff to ensure nothing falls through the cracks. - Monitor and prioritize incoming messages, results and requests; document actions clearly. - Maintain accurate records of interactions, updates and completed tasks. - Provide assistance with monitor tracking systems to ensure the results are received and documentation in order to process patient charts. - Prescription audit reports and storing - Update shot records - Responsible for scanning all Labs into the Provider PAQ. - Assist referral clerks with referrals and PAP tracking. - Assist front desk with missed appointments that need to be rescheduled and documents in the patients' electronic health record - Assist other departments as needed. - Other duties as assigned **Ideal Candidates Will Have:** - High school diploma or equivalent - Medical Assisting certification preferred - previous experience in a healthcare environment, basic knowledge of medical terminology, release of information, and medical record maintenance activities and billing activities is preferred. **Expectations:** - Uphold One Health Ohio’s core values and policies. - Communicate openly with supervisors and colleagues. - Maintain a positive and respectful attitude in all interactions. - Exhibit flexibility and readiness to adapt to changing tasks. **Physical Requirements:** - Ability to sit for extended periods and perform tasks requiring finger dexterity. - Capability to lift and move objects up to 30 pounds. **Ready to Make a Difference?** If you’re passionate about providing care and want to join a dedicated team that values your expertise, we’d love to hear from you! Apply today and take the next step in your career with One Health Ohio. **Equal Opportunity Employer:** We celebrate diversity and are committed to creating an inclusive environment for all employees. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.