Medical Assistant

• Record patients' medical history, vital statistics, or information such as test results in medical records • Submit and track prior authorization requests for procedures, imaging, medications, and specialty services • Communicate with insurance companies to obtain approvals and resolve authorization issues • Notify patients and staff of authorization status, delays, or additional requirements • Interview patients to obtain medical information and measure their vital signs, weight, and height • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing • Operate electrocardiogram (EKG), or other equipment to administer routine diagnostic tests • Explain treatment procedures, medications, diets, or physicians' instructions to patients • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms • Clean and sterilize instruments and dispose of contaminated supplies • Maintain inventory of test kits and order supplies for kits when necessary • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures • Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential • Greet and check-in patients arriving at office or clinic • Perform other duties as assigned • High school diploma/ GED; Associates degree in Medical Assisting preferred • Minimum two years of experience working in an ambulatory clinic/medical office setting preferred • Possess an ability to function in a high stress, physically demanding setting • Knowledge of health care regulations and preventative measures (HIPAA confidentiality, infection spread, etc.) • Exemplary customer service experience including client relationships and job knowledge • Excellent oral and written communication skills • Ability to exercise manual dexterity, control precision and arm-hand steadiness accurately • Ability to be empathetic with patients; ability to maintain confidentiality