Medical Assistant/Receptionist: Salinas Valley Health Clinics

**Salinas Valley Health Lifestyle and Metabolic ProgramMedical Assistant/Receptionist Role** **SUMMARY** A Medical Assistant assists in the examination and treatment of patients under the direction of a Physician by performing the following duties. Depending upon training, experience and supervision, administers injections, performs EKGs and laboratory tests (venipuncture). A medical assistant performs basic administrative, clerical and technical supportive services for a licensed physician and must be able to follow the direction of supervisors and management. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Includes but not limited to the following: - Prepare patient for physician evaluation (e.g., room patient, take vitals, etc.). Interview patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information in patients' electronic medical record. - Prepares treatment rooms for examination of patients. Assure prompt patient flow. - Assists physician with evaluation and treatment of the patient as directed by the physician. - Conducts various procedures as indicated (e.g., immunizations, injections, lab procedures such as rapid strep and flu tests, urinalysis, etc.). - Administers medication by intradermal, subcutaneous or intramuscular injection only at direction of the physician and within the scope of practice for a Medical Assistant. - May perform point of care tests such as EKG’s, Urine HCG (pregnancy test), blood sugar, urinalysis, hemoccult, peak flow and nebulizer treatments within the scope of practice for a Medical Assistant. - Records complete and appropriate information in patient charts regarding symptoms, drug allergies, current medications and dosages. - Restock lab area daily, including all drawers and treatment trays. - Maintain inventory of medications and medical supplies, and follow all procedures regarding expired medications. - Assist in receiving and discharging patients. - Train other designated employees to take vital signs and prepare patients for physician evaluation. - Answer phones and return calls within defined time frames. Perform various clerical functions as assigned by Management, monitor and order supplies and assist receptionists as needed. - Sterilize (autoclave) and wrap instruments. - Ability to calculate correct medication dosage using manufacturer’s dosage calculation charts. - Perform general cleaning duties, including: clean and restock treatment rooms and restrooms; clean spills on floors; continual cleaning of the general area, clean up after yourself, straighten and tidy reception area frequently, and spot clean any surface in need of immediate cleaning, including the outside of the clinic. - Facilitates the coordination of care for individual patients by forwarding referrals to the referral coordinator, completing referral order forms for diagnostic studies, generating the visit summary for all patients, following up on overdue orders for referrals and diagnostics and obtaining test and referral results. - Displays effective communication skills with vulnerable patient populations. Vulnerable populations are patients who are made vulnerable due to their financial circumstances, place of residence, health, age, personal characteristics, functional or developmental status, ability to communicate and understand effectively regarding their health information and presence of chronic illness or disability - Maintains concise documentation in patients’ electronic medical records. - Scans documentation into patients’ electronic medical records and updates appropriate care guidelines for tracking/performance reporting. - Follows evidence-based approaches to self-management support such as patient coaching and motivational interviewing. - Follows standing orders developed by SVMC such as testing protocols, medication refills, identifying care gaps such as vaccines and preventive services. These standing orders may be preapproved by the pr…