Medical Assistant - Primary Care

Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job. POSITION OVERVIEW: The Medical Assistant (MA) is an essential member of the patient-centered care team composed of clinicians, medical assistant, nurse, behavioral health clinician and community health worker providing urgent and primary care health services in a community health center setting. Under the general supervision of the Clinic Operations Manager, the MA is responsible for supporting the team by completing both clinical and administrative essential responsibilities to ensure safe, efficient and patient-centered care for a diverse and underserved population, utilizing Electronic Health Record systems and participating fully in team quality improvement efforts. This position report to Family Nurse Practitioner/RN. This position collaborates with Front Desk staff, Eligibility, Medical and Behavioral Health clinicians, LVN/Care Coordinator and Clinic Administrator. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: - Room patients, verify intake, take vital signs, record chief complaints and brief medical histories - Prepare patients for examinations and assist providers during procedures - Participate in patient health coaching activities as assigned by provider. - Maintain adequate stock of medical supplies and forms in clinical areas. Perform monthly inventory review and order supplies as needed according to protocol. - Taking vital signs (blood pressure, temperature, pulse, respiration). - Recording patient medical histories. - Provide health coaching and patient education on medications, follow-up care, and preventive services - Support chronic disease management and care coordination activities - Assist patients with telehealth visits, including troubleshooting access issues - Provide interpretation/translation support when bilingual - Collecting and preparing lab specimens in compliance with CLIA standards. - Performing basic CLIA Waived lab tests. - Sterilizing medical instruments and maintaining exam room cleanliness. - Manage discharge tasks including referrals, prescriptions, and appointment scheduling - Participate in outreach efforts for preventive services (e.g., immunization recalls, screenings) - Maintain exam room readiness, stock supplies, and order as needed. - Ensure infection control and safety standards are followed. - Participate in daily team huddles and quality improvement initiatives. - Administer medications by intradermal, subcutaneous, or intramuscular injection (no IV); perform skin tests. - Perform point-of-care testing and administer immunizations under provider orders. - Withdraw blood via venipuncture or skin puncture (if certified). - Apply and remove dressings/bandages, remove sutures, perform ear lavage, shave and disinfect treatment sites. - Review plan including prescription medications, referrals and follow up appointments. - Other functions as assigned Administrative Duties: - Offer limited front desk and call center support (scheduling, phone calls, pharmacy communication) as needed. - Schedule appointments, answer pho…