Medical Assistant/Patient Service Representative - Department 34th St 2nd Floor Cardiology - Mount Sinai Doctors Medical Group - Full Time - Days

Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office. ### Responsibilities 1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group 2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician 3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history 4. Performs quality controls 5. Ensures that the patient referrals are completed and forwarded appropriately 6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks. 7. Adheres to universal precautions and OSHA Regulations 8. Maintains examination rooms and medical areas in a clean and orderly fashion 9. Stocks examination room with supplies 10. Checks supplies from vendors against packing slips as assigned 11. Ensures that patients and visitors are greeted promptly and courteously 12. Registers and transacts patients promptly and accurately using current computer system 13. Updates pertinent patient information, including medical insurance coverage and eligibility 14. Ensures that all patients names appear on daily ledger sheets 15. Schedules patient appointments 16. Retrieves and files medical reports/lab results 17. Maintains the patient waiting room and front desk area 18. Processes HMO referrals as requested by Physician, Practice Management, and patients 19. Communicates to Physician all patient emergencies 20. Takes messages to ensure follow-up on all calls 21. Files and maintains file units 22. Balances ledger sheets and accounts for all monies received 23. Has accountability for all aspects of the cash box and the contents within 24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed 25. Provides information to other departments as requested 26. Provides assistance with uncovered shifts 27. Confirms appointments 28. Calls insurance companies to verify coverage and eligibility 29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc. ### Qualifications - High School Diploma/GED with completion of Training Certificate from an approved Medical Assistant certificate course. Certified Medical Assistant preferred. - Certification as a Medical Assistant or two (2) years relevant work experience preferred - CMA/RMA - National Certification Required Collective bargaining unit: SEIU 1115-MSBIMG SEIU 1115 at Mount Sinai Beth Israel Medical Group - DOCS, ABF - 34th St 2nd Floor Cardiology - BIMG, Beth Israel Medical Group ### About the Company **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opport…