Medical Assistant/Outpatient Clinical Care Assistant

## At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. ## We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and **The Power of Every One.** ### Job Title Medical Assistant/Outpatient Clinical Care Assistant ### Location Lakewood ### Facility Lakewood Family Health Center ### Department Internal Medicine-Ambulatory Operations ### Job Code G13002 ### Shift Variable ### Schedule 7:00am-5:00pm ### Job Summary ### Job Details Cleveland Clinic Lakewood Family Health Center is happy to bring a new generation of healthcare to Lakewood. Our focus is on providing top-quality care, outstanding service, strong educational programs and community investment. Cleveland Clinic provides a dynamic and technologically advanced environment that allows you to discover, learn and grow. As an Outpatient Clinical Care Assistant, you will play a key role in supporting both patients and caregivers in a fast-paced outpatient setting. Responsibilities include performing health screenings, collecting specimens, updating medical records, maintaining exam rooms, stocking clinical supplies, and monitoring and documenting patient conditions to support quality care. This role will also consider for a Medical Assistant. As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands-on involvement in patient care, compliance, and coordination with interdisciplinary teams. **A caregiver in this position will provide coverage between 7:00am and 5:00pm.** A caregiver who excels in this role will: As an Outpatient Clinical Care Assistant: - Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP). - Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings. - Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab. - Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization. - Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints. - Review printed instructions with patients. - Assist with wound care. - Document in the electronic health record. - Assist with setting up the clinic for daily operations, in-baskets, closure of care gaps, maintaining clean and orderly work areas, and closing the clinic. - Stock supplies and linens. - Clean, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures. - Initiate CPR and other emergency measures. OR As a Medical Assistant: - Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care. - Monitor and communicate changes in patient condition. Administers specific medications under direction of provider. - Maintain equipment, medical supplies, and examination areas. - Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration. Minimum qualifications for the ideal future caregiver include: As an O…