Medical Assistant

**Are you searching for a meaningful career with competitive pay and exceptional benefits? If so, Northwest Michigan Health Services, Inc. is the place for you!** For more than 50 years, NMHSI—a nonprofit community health center—has been committed to improving the health and wellness of communities across Northwest Michigan. We are seeking a compassionate and motivated **Medical Assistant** with a minimum of one year of experience to join our Clinical team in Traverse City. * * * ### **About the Role** The Medical Assistant (MA) plays a vital role in supporting Providers and clinical staff in delivering high-quality, patient-centered primary care in an ambulatory setting. This position assists with patient intake and screening, clinical procedures, immunizations, lab work, documentation, and care coordination while ensuring compliance with established policies and OSHA standards. View full job description for more details. * * * ### **Key Responsibilities** Prepare patients for examinations and assist Providers during visits Perform initial patient screenings, including vital signs and health history documentation Administer immunizations and perform venipuncture per protocol and Provider order Maintain accurate patient records using electronic health systems Clean and prepare exam rooms in accordance with OSHA and infection control standards Wash, package, and sterilize instruments; dispose of contaminated supplies properly Order and restock clinical supplies Process prescription refill requests and support prescription assistance programs Schedule diagnostic testing and obtain prior authorizations as needed Support quality improvement initiatives and promote NMHSI’s mission Assist with training new staff and mentoring MA students, as assigned * * * ### **Qualifications** Minimum of one year of experience preferred Intermediate computer skills and experience with electronic health records Bilingual in English/Spanish preferred Strong communication skills, critical thinking ability, and commitment to team-based care * * * ### **Why Join NMHSI?** As a team member with NMHSI, you become eligible for an outstanding benefits package 30 days after employment, including: #### **Health & Insurance Benefits** Medical benefits through BCBS of Michigan or BCN Health Savings Account (HSA) with employer contribution Employer-sponsored group term life insurance Employer-sponsored short-term and long-term disability insurance Employee Assistance Program (available immediately) Voluntary life insurance options #### **Paid Time & Work–Life Balance** 11 paid holidays Generous Paid Time Off (PTO) #### **Retirement Benefits** 401(k) with Roth option and employer match * * * ### **Join Our Mission-Driven Team** If you are seeking a rewarding role where your work strengthens community health and supports a dedicated nonprofit mission, we encourage you to apply. Northwest Michigan Health Services, Inc. is an equal opportunity employer.