Medical Assistant

**Who We Are** PACE by IIH is empowering senior participants to age at home with dignity through personalized, comprehensive care plans that deliver high-quality health and human services along with strong community support. Through an interdisciplinary and participant-centered model of care, PACE by IIH is committed to improving quality of life, promoting independence, and providing compassionate support tailored to the unique needs of each participant. Our team works collaboratively to deliver innovative, community-based healthcare solutions that allow seniors to remain safely and comfortably in their homes while receiving the care and services they need to thrive. **Benefits** - 401(k) - Dental insurance - Employee assistance program - Employee discount - Flexible spending account - Health insurance - Health savings account - Life insurance - Paid sick time - Paid time off - Referral program - Retirement plan - Vision insurance **Job Summary** A Medical Assistant is responsible for preparing participants for exams and procedures; assisting providers with minor surgeries and procedures performed in clinic; taking necessary vital signs and measurements; obtaining and processing lab specimens; scheduling appointments, tests and procedures; assisting providers in any other way to ensure effective participant flow. **Essential Job Functions** Duties include but are not limited to: - Report on personal care services provided and the self-care abilities of participants, including changes noted in participant’s condition. - As part of the health care team, provides assistance that will maintain the independence of the participant to conduct activities of daily living. - Welcomes participants, visitors, providers and staff in a warm, friendly and professional manner. - Rooms participants upon arrival, documenting participant’s vital signs and chief complaint in the participant’s chart. Confirms current medication list and any additional information as instructed by the provider. - Initiate all telehealth video and phone visits prior to the provider entering the exam room if needed. - Assumes responsibility for assisting providers with procedures and tests as directed by the Medical Board of California. - The day prior to participant’s appointment, reviews participant’s chart and checks that all pertinent information is up-to-date including current referrals and test results. - Reviews charts at the end of each participant day, reconciling orders and review of orders tracking report, and completing any provider requests. - Pulls prescription refill requests and obtains approval from provider to refill. - Calls or faxes in any orders approved by provider. - Checks voice mail messages regularly throughout the day and addresses/responds to all inquiries by the end of each day. - Maintains clean work area and cabinets. - Cleans and sterilizes instruments as part of daily tasks assignment. - Maintains OSHA logs and keeps up to date for compliance. - Restocks exam rooms with supplies on a daily basis. - Inventories and orders medical supplies as needed. - Checks Inbound Labs or Labcorp link results on a daily basis and notifies provider of participants’ lab and test results. - Remind providers of any reports needed to be turned in and co-signed such as daily orders, HCC report and Pharmacy recommendations. - Monitors provider’s schedule on a daily basis. - Makes appointment confirmation calls as needed. - Provides back-up telephone coverage for front office as needed. - Provides back-up to other medical assistants as needed. - Responsible for participant safety, identify safety hazards and emergency situations, and initiate corrective action as able. - Provide behavioral supervision or support for participants, such as reality orientation, reminder to follow through with nursing and medication instruction, diet restrictions, and emotional reassurance. - Assist with general activities such as conversing with participants, recreation activi…