Medical Assistant II- Goodwood

## Description **JOB PURPOSE & MISSION** Assist the physician in coordinating care appropriate for the needs for the age population served, as defined in the department’s scope of service and under the direction/supervision of the physician, clinic RN and/or clinic manager **Essential Job Functions include, but are not limited to:** **1. Performs basic physical assessment on patients collecting data essential for treatment.** - Collects all assessment data prior to the physician encounter in accordance with policy and communicates the presence of emergent identified problems immediately to the physician. - Data collected (patients’ height, weight, vital signs and history) is 100% accurate **2. Performs patient care according to standards of care and the needs of the patient.** - Administers medications as ordered by physician and adhering to policy, with 100% accuracy. - Satisfactorily, performs treatments as prescribed and directed by physician and adhering to policy. - Satisfactorily performs independent treatments as patient condition warrants as ordered by physician, adhering to clinic policy and protocol. - Performs phlebotomy as directed by physician, using proper technique 100% of the time, and in compliance with company policy. **3. Answers and responds to all incoming patient care related phone calls.** - Assesses and accurately determines the purpose of the call according to policy. - Discusses the nature of the call with the physician and responds according to physician instruction. - Documents, with 100% accuracy, all independent actions and physician instructions **4. Assists in the data management processes of the clinic.** - Assists with clinic charges, with 100% accuracy, as needed. - Updates, with 100% accuracy, patient clinical records as needed. **5. Performs all other duties as assigned.** **JOB REQUIREMENTS** **Experience** Required – 1 to 2 years in the clinic setting **Education** Required – none Preferred – High School Diploma or GED and Completion of a Medical Assistant program **Certifications & Licensure** Required – Current Medical Assistant Certification **Special Skills or Knowledge** Required – none **HIPAA & SAFETY REQUIREMENTS** **HIPAA -** Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to: paper and electronic medical records without limitation, patient demographics, lab, radiology and films results, surgery/appt schedules, patient financial and 3rd party billing information, patients related complaints, information related to patient location and religious beliefs. **SAFETY -** Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to: incident reporting, handles wastes, sharps and linens, PPE, exposure control plans, hand washing, environmental rounds to ensure safety, administers meds/bloods products, receives orders for patients, clinical alarms, collects blood samples for all age groups. **PERFORMANCE CRITERIA** **Everyday Excellence Values** - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job. - Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community. - Takes initiative in living our Everyday Excellence values and vital signs. - Takes initiative in identifying customer needs before the customer asks. - Participates in teamwork willingly and with enthusiasm. - Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care. - Keeps customers informed, answers customer questions and anticipates information needs of customers **Corporate Compliance** - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines and the GHS Corporate Compliance Guidelines. - Practices diligence in fulfilling the regulatory and legal requirements of the position and depart…