Medical Assistant I/II

JOB POSTING Medical Assistant I / Medical Assistant II Village Health Center At Father Joe's Villages, we believe that healthcare is a critical pathway to stability, recovery, and long-term wellbeing. As part of our integrated Village Health Center, Medical Assistants play an essential role in ensuring that individuals experiencing homelessness and those in other medically underserved populations receive compassionate, high-quality, and coordinated care. Whether supporting routine visits, assisting with clinical procedures, coordinating care activities, or helping patients navigate the healthcare system, Medical Assistants help create a welcoming and efficient environment where every patient is treated with dignity and respect. What Success Looks Like Successful Medical Assistants are patient-centered, detail-oriented, and committed to providing excellent care in a fast-paced clinical environment. They balance strong clinical skills with compassion, professionalism, and adaptability. Success in this role means supporting efficient clinic operations, contributing to positive patient experiences, maintaining accurate documentation, and helping interdisciplinary care teams deliver coordinated healthcare services. Whether entering the profession or bringing more advanced experience, successful candidates demonstrate a commitment to learning, collaboration, and serving individuals with complex medical, behavioral health, and social needs. The Role Father Joe's Villages is hiring for both Medical Assistant I and Medical Assistant II positions. Candidates will be hired at the level that best aligns with their qualifications, experience, certifications, and demonstrated competencies. Responsibilities for All Medical Assistants - Obtain and document patient vital signs, health histories, and visit information - Prepare patients for examinations, treatments, and clinical procedures - Assist medical providers and behavioral health clinicians during patient visits - Collect, label, process, and prepare laboratory specimens in accordance with established procedures - Prepare, clean, stock, and maintain exam rooms, equipment, and clinical supplies - Support patient flow, appointment scheduling, reminders, referrals, and follow-up activities - Maintain accurate and timely documentation within the electronic health record (EHR) - Support communication with patients, pharmacies, laboratories, providers, and interdisciplinary team members - Follow infection control, safety, quality, and documentation standards - Contribute to a patient-centered, trauma-informed, and culturally responsive care environment Additional Responsibilities for Medical Assistant II - Support care coordination activities, including medication reconciliation, refill workflows, care gap identification, referrals, follow-up, and related communication - Support medication administration, immunizations, injections, specialty services, and designated clinical programs within scope of practice - Maintain laboratory, phlebotomy, quality assurance, maintenance, and temperature logs in accordance with established requirements - Assist with onboarding, day-to-day training, and cross-training activities for Medical Assistant I staff - Participate in quality improvement activities, workflow enhancements, and cross-functional clinic operations Desirable Candidate Profile All Candidates - High School Diploma or GED required - Current Medical Assistant certification required, including completion of an accredited Medical Assistant program or equivalent training - Basic Life Support (BLS) certification required, or ability to obtain BLS within the required time frame upon hire - Experience supporting medically underserved populations preferred Additional Profile for Medical Assistant II - Minimum of two (2) years of Medical Assistant experience in an ambulatory, outpatient, primary care, specialty care, or integrated healthcare setting required. - Experience supporting care coordination…