Medical Assistant, Experienced Front and Back Office

**Why work for us?** - Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care. - Through our joint venture with Evergreen Nephrology we are a growing organization with opportunities for professional and personal growth. - We will help you grow in your leadership experiences while learning the new value-based care world. - Comprehensive benefits package that includes medical, dental & vision on the 1st of the month 30 days after hire. - Employer contribution of up to 7.5% of annual pay for your 401K. - Generous paid time off plus 8 paid holidays, a birthday float day off and a mental health day! - Company paid life insurance. - Join a fast-growing field - employment of medical and health services managers is projected to grow 32 percent from 2020 to 2030, much faster than the average for all occupations. - Voted 4 years in a row as a Top Workplace of San Diego 2020-2024! **Our Values**: Patient-centered I Accountability I Respect I Innovation I Data-Driven **Our Mission:** to consistently deliver superior care – *Balboa Care* – to every patient with kidney disease. **About the Position** The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently. **Essential Duties and Responsibilities** **Clinical Duties** - Taking medical histories and vital signs - Reconciliation of medication lists - Explaining treatment procedures to patients - Preparing patients for examination (in-person and/or telehealth appointments) - Assisting the physician during exams - Collecting and preparing laboratory specimens - Instructing patients about medication and special diets - Authorizing prescription refills as directed - Removing sutures and changing dressings - Stock examination rooms - Maintain instruments and prepare sterilization as required - Keep inventory of medications and supplies - Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.) - Provide coverage for other MAs as needed - Other duties as assigned; travel may be required **Front Office Duties** - Using computer applications - Answering telephones, take telephone messages and provide feedback and answers to patient/physician/pharmacy - Greeting patients and scheduling appointments - Updating and scanning patient medical records - Coding and filling out insurance forms - Arranging for hospital admissions and laboratory services - Handling correspondence - Collection of copays - Other duties and tasks as assigned **Pay Range:** $23.00 - $25.00/hour **Location:** In person **Required Qualifications** - Minimum of 2 years of experience as a Front and Back Office Medical Assistant - Medical Assistant Certification - Proficiency using EHR software applications - Bilingual in English/Spanish **Preferred Qualifications** - Experience using EPIC **Required Skills** - Excellent verbal and written communication - Ability to provide excellent customer service - Ability to interpret, adapt and apply guidelines and procedures - Ability to use good reasoning and judgement and react appropriately in emergency situations - Ability to establish and maintain effective working relationships with patients, medical staff and coworkers **Other considerations:** - Background check required - Travel to other sites located within San Diego County may be required - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. - Supervisory duties – No **Language Skills** While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and unde…