Medical Assistant, Certified - Internal Medicine

## Position Summary ***Florida Medical Clinic Orlando Health*** ***Job Title:*** Certified Medical Assistant ***FULL TIME*** ***Schedule Hours:*** Monday - Friday 6:50am - 4:00pm ***Department:*** Internal Medicine ***Location:*** 17417 Bridge Hill CT Tampa FL ***\*\*Bilingual PREFERRED\*\**** ***\*\*must be able to perform phlebotomy tasks\*\**** ***Position Summary*** Performs patient care under the direction and supervision of the physician or Advanced Practice Provider (APP) in an ambulatory care setting. **Why is Florida Medical Clinic Orlando Health your best place to work?** ✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. ✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs. ✅ Financial & Retirement – Up to 5% employer match on retirement contributions. ✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options. ✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance. ## Responsibilities ***Essential Functions*** - Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. - Supports and demonstrate effective and professional communication with patients and family members - Works collaboratively with the administrative and operations staff. - Gathers patient data through interviews and observation. - Assist patients and families with preparation for examination. - Assists the physician or APP during examination and procedures. - Demonstrates competency in specific tasks and skills as defined by the practice. - Documents, treatments, procedures, and patient education according to Orlando Health and department specific policies. - Assist the physician or APP by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. - Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. - Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under the direction of a provider - Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards. - Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. ***Other Related Functions*** - Must be able to demonstrate the knowledge and skills necessary to provide care and can assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. - Participates in Quality Assurance and Quality Indicator activities as assigned. - Demonstrates awareness of medical/legal issues, patient rights and compliance with regulatory and accrediting agencies. - Practices the efficient use of supplies. - Assists business office as needed with reception, scheduling, and discharge of patients. ## Qualifications ***Education/Training*** - High school graduate or equivalent. - Successful completion of Medical Assistant training from an approved technical school (or verifiable applicable work experience in a patient care setting) required ***Licensure/Certification*** Maintains current American Heart Association BLS Healthcare Provider Certification -and- If hired after January 1, 2015, maintains current certification by one of the following agencies within 6 months of hire- - Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA) (www.nhanow.com) - Certified…