McShane Center Student Administrative Assistant

## Overview Exact schedule to be determined with supervisor. **About the Institution** Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students—academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor’s, master’s, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities. **AA/EEO Statement** Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation. **Annual Security Report Notice** Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University’s Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed [**here**](https://www.pace.edu/sites/default/files/files/security-emergency-management/annual-security-report/annual-security-and-fire-safety-report.pdf). The report contains information on security policies as well as crime and fire statistics for the University. ## Description The McShane Center is a training center for the Doctoral Students in the Department of Psychology at Pace University. McShane is open from 9-7 every day which is approximately 50-hours per week. Student Administrators assist in covering the reception desk in the evenings and in the absence of the Center Manager. They convey messages to student trainees and patients, enter new information into Titanium, and contact the Director or Associate Director for crises. **McShane Center Part-Time Student Administrative Responsibilities:** - Creating and managing appointments for patient appointments - Greeting and checking in patients upon their arrival to McShane - Collecting session fees - Answering incoming phone and email inquiries in a timely and professional manner - Maintaining clean and organized office/clinic space - Working as a liaison between patient therapist interactions by forwarding messages between parties - Updating and maintaining various documents that assist in the clinic’s functioning such as supply, referral and contact information lists - Assisting in maintaining the patient filing system - Assisting in the preparation of intakes, waitlist management, and patient assignment tasks - Being flexible and willing to take on new tasks that are assigned ## Requirements - Non-work-study and Work-Study Students are welcome to apply - Student **Must be enrolled in one of the Doctoral Psychology Graduate Programs at Pace University.** Students enrolled in other graduate programs (MA) or undergraduate programs are not eligible - Ability to handle confidential information in a discreet manner - Strong written and verbal communication skills - Reliable and patient with visitors - Office experience a plus - Ability to work independently - Strong customer service and organizational skills