MASTER'S LEVEL Mental Health Intake Clinician - Float

**Benefits/Perks** Medical, Dental, and Vision Insurance Life Insurance Disability Insurance 403(b) Retirement Plan Paid Time Off (PTO) Paid Holidays Flexible Spending Account (FSA) Employee Assistance Program (EAP) Eleos Health – HIPAA-compliant documentation tool **MHRC offers assistance with Clinical Supervision hours for Masters Level Registered Interns in full-time positions** **Company Overview** Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling. **Job Summary** The Intake Clinician provides clinical assessment and triage services within the Comprehensive Services Center (CSC). This role evaluates individuals for psychiatric treatment needs, makes appropriate referrals to CSC and community-based services, and supports access to care in the least restrictive setting. The Intake Clinician works to reduce unnecessary hospitalizations and ensure timely connection to appropriate services. **Responsibilities** - Conducts initial screenings and assessments for individuals requesting CSC services, including crisis intervention. - Evaluates crisis calls, walk-ins, and referrals using Baker Act criteria and DSM-5 standards to determine service needs. - Completes and documents screenings, assessments, and all required clinical information in accordance with CSC policies and procedures. - Conducts comprehensive biopsychosocial assessments for individuals requiring clinical services. - Develops diagnostic impressions based on assessment findings. - Identifies appropriate service types, frequency, and level of care. - Develops initial treatment plans. - Conducts suicide risk assessments and identifies individuals requiring acute or higher levels of care. - Determines and facilitates appropriate level of care in accordance with clinical findings and established procedures. - Ensures appropriate follow-up and continuity of care, connecting individuals to ongoing treatment as indicated. - Maintains accurate, complete, and confidential clinical records and remains current on Baker Act requirements, forms, and procedures. - Serves as an advocate by explaining Baker Act regulations to families, agencies, and other stakeholders to support patient rights and safety. - Completes required financial and authorization documentation. - Maintains knowledge of third-party payer requirements, including notifications and pre-certifications for outpatient and inpatient services. - Assesses and monitors for risk factors, trauma symptoms, and signs of abuse, neglect, or abandonment; follows appropriate reporting protocols. **Documentation Tool (Eleos Health)** - Reduces time spent on documentation, allowing more focus on client interaction and care - Transforms brief notes or session conversations into complete, clinically appropriate documentation - Supports accurate, compliant documentation while allowing staff to review and finalize notes - Provides helpful insights from sessions to support care planning and continuity - Accessible on desktop or mobile for flexibility across different work settings **Qualifications** - Master’s degree in Social Work or a related Human Services field from an accredited college or university required. - Minimum of 1 year of experience working with individuals with mental illness required. - Must demonstrate proficiency in MHRC EHR System within three months of employment. - Proficiency in Microsoft Office, email, and internet use required. - Valid Florida Registered Intern credential (IMH, ISW, or IMT) or Florida licensure (LMHC, LCSW, or LMFT) preferred. - Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served…