Massage Therapist

## Overview The Massage Therapist administers professional massage and body treatments to our Members and their guests. They must be proficient in numerous massage modalities, including body treatments, swedish, deep tissue and chair massage and be able to train in our Spa’s specific menu offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current Florida state license. Boca West Country Club believes in Country Club life reimagined! Performing each of our PROMISE values throughout your workday and through every Member interaction is a key component of your job with us at Boca West. ## Description **Our Mission:** To fulfill our **PROMISE** to our employees, Members and guests in order to create a reimagined Country Club life. **** **P**assionate **–** We love what we do and have fun doing it! **R**efined **–** We strive for excellence in our communication. **O**wnership **–** We are proactive and accountable in any task, challenge or opportunity presented to us. **M**indful – We are present, patient, and aware so that we can best anticipate the needs of those around us. **I**nnovative – We are eager and open to seek ways to improve Country Club life. **S**afe – We take responsibility for creating a safe environment. **E**mpathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others. **** **OVERVIEW:** The Massage Therapist administers professional massage and body treatments to our Members and their guests. They must be proficient in numerous massage modalities, including body treatments, swedish, deep tissue and chair massage and be able to train in our Spa’s specific menu offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current Florida state license. Boca West Country Club believes in Country Club life reimagined! Performing each of our PROMISE values throughout your workday and through every Member interaction is a key component of your job with us at Boca West. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** · Be on time for your shift, which is a minimum of 15 and up to 30 minutes prior to your first appointment and perform services within the appropriate time allotted for the service. · Be able to perform, or willing to train in assisted stretching services. · Provide consistent professional massage and body treatments in accordance with Spa protocols and accepted certification practices. · Effectively inform and educate our guests about specific wellness concerns. · Be able to adjust treatments based on any health concerns, allergies, injuries, medications, contraindications, etc. · Be flexible with your schedule, supporting the needs of the Spa. Including Holiday’s, Weekend’s, and opening or closing shifts. · Properly care for equipment and use proper amounts of product to assist with cost controls. · Have complete knowledge and understanding of all services and products offered. · Uphold the standards of sanitation and sterilization as directed by law and the Spa’s policies and procedures. · Perform prep work, properly clean and restock room as required. Assist in any and all ways including but not limited to side, opening and closing duties, as asked of the Spa Supervisor and Spa Manager. · Communicate to management any and all occurrences involving staff or guests in the Spa that require attention. · Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available. · Handle guests’ questions and concerns professionally and courteously. · Provide accurate, appropriate and immediate responses to all requests by guests. · Possess the ability to work without di…