Marketing Operations Lead

London (Old Street) Full-time In office 4 days/week Why This Role Modulr is becoming a genuinely AI-forward business. We want to be early adopters of the automation and tooling that make a focused team far more effective, and marketing operations is where much of that gets designed and built. The function sits within marketing, so your attention stays on marketing’s systems and priorities, working closely with RevOps and our internal technology team rather than being spread thin across every part of the go-to-market org. This is a hands-on build. You will be in the systems yourself, designing and shipping the infrastructure the whole team runs on. Who we are Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability, built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we are trusted by over 6,000 businesses from fast-growing SMEs to global enterprises. We automate how money moves into and out of a business (payroll, supplier payments, spend management and payment collection) through a single platform, connected to the accounting and payroll systems finance teams already use, and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure. As a regulated payments provider with over a decade of experience, we are the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai. Find out more about us on our website and careers site. The role You will own the marketing technology stack and the measurement layer behind it. There is a capable marketing team, a business with real momentum and an appetite to be measured properly. Your opportunity is to make the funnel legible from first touch through to closed won, and to build infrastructure that lets marketers move quickly under their own steam. This is a practitioner’s role first. You will have a small team around you and access to agency support, but the expectation is that you are in the platforms doing the work: building the flows, modelling the data, wiring the integrations and shipping the automation. If you are looking for a seat where you set direction and hand it to a team of specialists, this is not that role. If you like being the person who actually builds it, it is a good one. The thread running through all of it is self-sufficiency. The most valuable thing you can do here is configure the technology so that individual marketers can do more on their own: launch campaigns, build pages, pull their own numbers and test their own ideas, without a request queue in front of them. That means designing systems and guardrails other people can use confidently, and it is the outcome we will judge this role on more than any single project. You will work closely with our internal technology team, who own the platforms and integrations across the business, and with RevOps, who own reporting from opportunity through to closed won. Both relationships matter. Getting to one version of the numbers across marketing and sales, and one set of systems that work together, depends on this role being a good partner as much as a good builder. What you’ll do Own and architect the stack - Take our marketing automation, CRM integration, enrichment and intent tooling and make it a designed system rather than a collection of tools. Decide what stays, what goes and what gets rebuilt, and then do the rebuilding. Make marketing self-sufficient - Build the templates, modules, workflows and guardrails that let marketers ship campaigns and pages themselves. Design for distribution: the goal is capability spread across the team, not a queue pointing at you. Build the measurement layer - Model attribution from first touch through to closed won, define the events and…