🏖️Marketing & Operations Coordinator - Job Code: 1782751008422

At **Coconut 🥥**, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins. Clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for **top talent** to fill the role below: **Role**: Marketing & Operations Coordinator **Monthly Rate**: $650-750 **Availability**: 20 hours/week **Time Zone**: 9AM- 12NN EST ================================================== To streamline your application, please carefully review and complete **ALL THREE** items below before proceeding to the application form. **What to Prepare:** 1️⃣ **English Proficiency Rating** – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: [**EF SET Quick Check**](https://www.efset.org/quick-check/). 2️⃣ **Coconut VA Profile (Resume)** – Before submitting your application, please create your Coconut VA profile using this template: [**Coconut VA Profile Template**](https://bit.ly/CVAProfileTemplate). ⚠️⚠️⚠️ **YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH.** **This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️** 3️⃣ **1-Minute Introduction Video** – Record a short introduction video (preferably using [**Loom**](https://www.loom.com/)) and provide the link in your application. Before you do, check out these [**video tips**](https://bit.ly/introvideotips) and [**sample videos**](https://bit.ly/IntroVidGuideAndSamples). **Important:** By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. **Experience Needed/Responsibilities:** - Own day-to-day marketing operations and keep marketing projects moving from planning through execution. - Maintain marketing calendars, campaign timelines, and product launch schedules to ensure deadlines are met. - Coordinate with agencies, freelancers, contractors, and other external partners to keep projects on track. - Organize and maintain creative assets, marketing files, and internal documentation. - Upload blog content and educational resources to support AI search optimization and organic visibility. - Build, schedule, and manage email marketing campaigns. - Create and maintain automated email flows and customer nurture sequences. - Manage email marketing calendar and customer segmentation. - Monitor email campaign performance and recommend improvements to increase engagement and conversions. - Schedule and publish content across Instagram and TikTok. - Coordinate user-generated content (UGC) campaigns and manage relationships with creators and influencers. - Maintain an organized content library and track content performance metrics. - Research competitors, skincare industry trends, influencer opportunities, and emerging marketing strategies. - Support ecommerce operations by coordinating product launches, promotions, website updates, and FAQ maintenance. - Monitor the website for issues and coordinate fixes when necessary. - Manage the Faire wholesale storefront. - Process wholesale inquiries and coordinate retailer sample shipments. - Maintain retailer and wholesale partner databases. - Prepare wholesale sales materials and track follow-ups with boutiques, spas, and retail partners. - Lead preparation for the bi-weekly Customer Insights meeting. - Compile reports covering Shopify and Amazon reviews, customer support trends, sales performance, marketing performance, competitor activity, and emerging opportunities. - Maintain a centralized database of customer feedback, objections, FAQs, product requests, marketing ideas, and retailer insights. - Provide executive support through calendar management, inbox management, meeting coordination, research, docu…