Marketing and Intake Coordinator

Do you excel in both social media marketing and empathetic client interactions? Are you ready to play a pivotal role in an esteemed legal firm's client journey? Can you swiftly transition from creating engaging content to managing client intake? Are you seeking a dynamic role with growth potential in the legal industry? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email recruit@crisp.co only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Barket Epstein Kearon Aldea & LoTurco is a prestigious law firm with deep roots in New York's legal landscape. With over two centuries of combined legal experience, our firm is synonymous with success and has established a formidable reputation across practice areas including criminal defense, civil rights, and personal injury. We pride ourselves on our commitment to justice and have been a relentless advocate for our clients in Nassau and Suffolk Counties, Manhattan, and beyond. Our team comprises distinguished legal professionals, including former judges, prosecutors, and thought leaders in the legal field. We handle high-stakes cases with discretion and professionalism, offering an expansive suite of services from appeals and wrongful convictions to commercial litigation and DWI defense. Our multifaceted approach leverages the diverse expertise within our firm to secure favorable outcomes for our clients. The Marketing & Intake Coordinator role at Barket Epstein is crucial for enhancing our firm's visibility and client relations. This position marries the creative intrigue of marketing with the empathetic touch needed for effective client intake. By driving engagement through social media and facilitating seamless client interactions, you will be instrumental in supporting our mission to deliver unparalleled legal services. Your impact will resonate in our client satisfaction and the strength of our firm's public presence. What you’ll do: Social Media Management: Manage the firm’s social media presence across Facebook, Instagram, LinkedIn, and X, including posting, scheduling, monitoring engagement, and supporting paid social campaigns. Content Creation: Develop engaging and relevant content to enhance the firm's online presence and reach. Intake Support: Answer and triage inbound inquiries efficiently, gather key facts, track lead sources, and quickly route qualified callers to the appropriate attorney. Client Interaction: Conduct empathetic interactions to understand client needs and route them to appropriate attorneys. Online Campaign Execution: Implement and monitor paid advertising campaigns under the guidance of the Marketing Director. Data Entry: Maintain accurate records of client interactions and intake notes using Clio. Reporting: Provide regular updates on marketing performance and client outreach success. What we’re looking for: Social Media & Paid Media Experience: 2–3 years of experience managing social media platforms, creating content, and supporting paid social advertising or boosted campaigns. Communication Skills: Strong verbal and written communication skills to effectively engage with clients and team members. Reliability & Punctuality: Consistent attendance, punctuality, and dependability are essential, as this role supports live intake calls and daily onsite marketing execution. Empathy and Professionalism: Ability to handle stressful client situations with care and understanding. Organizational Skills: Detail-oriented with the capacity to manage multiple tasks efficiently. Legal Knowledge: Familiarity with legal terms and processes is preferred but not essential. Availability: Must be available to work full-time onsite in Garden…