Marketing and Ecommerce Assistant - Remote (Europe)

**ABOUT SCRIVEINER LONDON** Scriveiner is an award-winning British luxury brand specialising in writing instruments and premium accessories. Founded in 2019, our products are used by millions of customers worldwide, available via major online marketplaces and from more than 1,000 retail stores around the globe. Our mission is simple: to create beautiful, high-quality products that people love to use every day. The company has grown rapidly and has been recognised with numerous awards, including the King’s Award for Enterprise, The Sunday Times 100, the Great British Entrepreneur Awards, and multiple international design awards. Scriveiner is the flagship brand of Infinity Brands, a founder-led business focused on building premium consumer brands with global reach. We are high-growth, entrepreneurial and hands-on, and we are focused on delivering exceptional products and customer experiences. **THE OPPORTUNITY** Scriveiner is entering its next chapter: building from a well-established, award-winning brand into a globally recognised name in accessible luxury. New markets, new product ranges, and a rapidly growing direct and retail footprint mean the business needs people who are as good at building systems as they are at running them. The Marketing & Ecommerce Assistant is the connective tissue of our marketing and commercial operations. This is the role that keeps the engine running: ensuring the Shopify catalogue is flawless, the retailer pipeline is active and accurately tracked, and the weekly reporting tells a clear, actionable story. It is not a support role. It is an ownership role. Scriveiner operates and sells globally, and as the brand expands into new markets, the coordination and localisation demands of this role will grow with it **WHAT YOU WILL OWN** - Own the Shopify catalogue end to end: product uploads, descriptions, imagery, pricing, tagging, and collections, with a zero-tolerance standard for accuracy across all live listings in every active market. - Keep the retailer outreach tracker live and current across all regions, logging every conversation, follow-up, and next action so no pipeline relationship goes cold. - Produce the weekly ecommerce report autonomously, without prompting, delivering clean, action-oriented performance data that the business can act on immediately. - Coordinate new market and product launch asset production, managing timelines, briefing designers and translators, and ensuring all creative and localisation requirements land ahead of launch windows with zero gaps. - Draft and send trade communications to prospective and existing retail partners across all active territories, written to Scriveiner brand standards, not to a template. - Build and maintain ecommerce dashboards that give real, useful visibility into what is working and what needs attention. - Flag risks and anomalies proactively: Shopify discrepancies, performance dips, asset gaps, or retailer conversations going cold, before they become problems that need escalation. **WHO YOU ARE** Essential — you must have this - Hands-on Shopify experience: you have managed a live store and understand catalogue management, product uploads, pricing, and data accuracy in practice, not just in theory. - Organisational ability that closes loops without prompting. You track your own work, know what is outstanding, and get things finished. - Confidence with data: comfortable building dashboards, maintaining trackers, and presenting performance in a way that tells a clear story. - Strong written English, capable of drafting trade communications and brand-consistent copy that does not need a round of editing before it goes out. - Ability to manage several concurrent workstreams across different markets without losing detail in any of them. - AI-literate and comfortable using tools, whether for writing, reporting, or workflow automation, to work more efficiently. Desirable — it would strengthen your application if you have - Experience in whole…