Marketing & Communications Specialist

Under the general direction of the Marketing and Communications Manager, the Marketing and Communications Specialist will support a range of planning and implementation of marketing and communications functions for Spokane Airports, including Spokane International Airport, Felts Field, the Airport Business Park and the Rail-Truck Transload Center. This role will focus heavily on digital content creation, visual storytelling and event coordination to support the Airport’s marketing, communications and air service development functions. These functions include but are not limited to brand promotion and engagement, social media and website management, graphic design, photo/video editing, community engagement, and vendor coordination. This position requires employee to work some nights, early mornings and weekends for special events. - **Social Media:** - Promote Spokane Airports’ presence on social media, including the creation and posting of engaging content. - Respond to social media posts and answer requests for information. Advise supervisor and other departments of concerns and questions brought by the public. - Research and apply new and current social media trends. - Assist with management of placed media during campaigns. - **Email Marketing:** - Lead creation of Airport’s email marketing function. - Manage email distribution list(s). - **Photography, videography and graphic design:** - Take and edit photos of events, aircraft and airport happenings. - Produce and design graphics for both digital and print materials, including flyers, billboards, brochures, web content, digital ads, and social media graphics. - Assists in development of airport signage and banners. - Liaise with Airport’s photography and videography vendor(s) to coordinate and supervise airport photoshoots. - **Event planning:** - Support the planning and implementation of events ranging from large-scale community events to smaller in-terminal activities. These may include but are not limited to open houses, grand openings, tours, inaugural flights, industry conferences and networking events. - Serve as primary vendor contact for event planning and set-up. - **Community Relations & Partnerships:** - Coordinate and facilitate outreach efforts, including educational tours and external community engagement opportunities. - Design Airport branded apparel, merchandise and swag, and collaborate with vendors. - Vet and answer sponsorship requests. - Represent the Airport at various community events, networking opportunities, and industry conferences. - **Other duties:** - Anticipate and meet the needs of internal and external customers. Work collaboratively with other Airport departments, external stakeholders, and community partners on projects, events, and communication needs. - Write and edit materials for diverse channels and audiences, including social media posts, website posts, newsletters, and media briefs. - Identify, recommend and develop marketing tactics to support Airport’s communications needs and goals. - Track, analyze, and provide reports on performance metrics for various communications channels. - Administer and complete Airport website needs; serve as primary contact for website vendor. - Perform other duties as assigned. The Marketing Specialist should be a well-rounded communications professional with a range of strategic storytelling experience. Ideal candidates are independent and highly creative self-starters who demonstrate strong writing and excellent interpersonal skills. Successful applicant thrives in dynamic, fast-paced environments and has demonstrated ability to establish and maintain effective working relationships with management, inter-departmental colleagues, contractors, vendors and community organizations. Previous public-sector, customer relations and/or airport experience will be helpful. **Minimum Qualifications** - 2-5 years of related marketing, communications and/or customer relations experience. - Bachelor's degree…