Market Manager

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com http://www.peek.com. As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day. ABOUT THE ROLE You bring deep, first-hand knowledge of the Hawaiʻi tourism market and an established network of operator relationships. In this role, you will leverage that network to generate pipeline, build strategic partnerships that expand Peek's reach and credibility, and serve as the company's product expert in the market. You will deliver compelling demonstrations and translate platform capabilities into meaningful business value for operators. You will work closely with sales leadership to execute and accelerate the commercial strategy for Hawaiʻi. Through your market presence, partnerships, and product expertise, you will help drive growth across the islands while serving as a trusted resource for operators and industry partners. While Peek is a remote first company. This position requires the selected candidate to live and work in Hawai'i. WHAT YOU'LL DO STRATEGIC PARTNERSHIPS & OPERATOR NETWORK - Grow relationships with operators, wholesale partners, resellers, online travel agencies (OTAs), and tour desks throughout Hawaiʻi. - Leverage your existing tourism network to generate warm leads, referrals, and partnership opportunities that contribute to the commercial pipeline. - Represent Peek at industry events, trade shows, tourism organizations, and operator meetings across the islands. - Build and strengthen strategic partnerships that support market growth and long-term customer success. PRODUCT EXPERTISE & DEMO EXECUTION - Become the leading expert on Peek Pro within the Hawaiʻi market. - Develop Hawaiʻi-specific use cases, workflows, and demo scenarios tailored to local operators. - Deliver engaging, operator-focused product demonstrations, both in person and virtually. - Translate platform capabilities into practical solutions based on each operator's business needs. - Serve as the product and solutions expert during sales engagements, addressing technical questions and demonstrating workflow-specific value. MARKET INTELLIGENCE & GO-TO-MARKET STRATEGY - Gather operator feedback, competitive intelligence, and market insights and share them with internal stakeholders. - Contribute to the evolution of Peek's Hawaiʻi go-to-market strategy by identifying market trends, customer needs, and emerging opportunities. - Partner with Product, Partnerships, and Leadership teams to ensure Hawaiʻi's unique market dynamics are reflected in product development and commercial planning. - Help establish a scalable, relationship-driven growth model for the region. SALES SUPPORT & DEAL EXECUTION - Partner with the sales team on active opportunities by participating in discovery conversations, operator meetings, and product demonstrations. - Support pipeline development through lead generation, introductions, and relationship building. - Help drive deals to successful outcomes by providing market expertise and product knowledge. - Ensure seamless handoffs during onboarding to promote strong adoption and customer success from day one. CUSTOMER SUCCESS & ACCOUNT MANAGEMENT - Own post-onboarding relationships with operators to ensure successful adoption and long-term value realization. - Conduct regular onsite and virtual…