Manager, Technical Solutions Management

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com . We're proud to be a Living Wage accredited Employer. What You'll Do The Customer Experience (CX) Organisation at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. Supporting the infrastructure that powers the AI revolution across data centres, hardware systems, and customer workloads, the CX organisation aligns closely with internal and customer engineering teams to offer valuable field insights and contribute directly to the CoreWeave product roadmap and development. About the role As Manager of Technical Solutions Management (TSM), you will oversee the TSM function responsible for managing technical relationships with CoreWeave’s most strategic clients. Reporting directly to the Director of Cloud Platform Support, you will build, lead, and recruit top technical talent to serve as primary client advocates. In this global leadership role, you will collaborate cross-functionally with Solutions Architecture, Support, Sales, and Product Engineering to translate complex AI workload requirements into execution plans, define program KPIs, streamline operational workflows, and drive long-running technical programs from concept to successful delivery. Who You Are 15+ years of experience in software engineering, systems engineering, hardware engineering, solutions architecture, technical support, or technical program/product delivery management. 7+ years of experience in a technical leadership or people management role within a high-growth environment. Deep technical understanding of cloud infrastructure fundamentals, including Kubernetes, GPU compute, AI/ML applications, and high-performance computing (HPC). Proven track record of directing multi-disciplinary teams to deliver complex, long-running technical programs with executive visibility. Advanced stakeholder management, conflict resolution, and communication skills to engage effectively with C-suite executives and technical teams alike. Ability to travel up to 30% annually for client engagements, team collaboration, and industry events. Preferred: Bachelor’s or Master’s degree in Computer Science, Systems Engineering, or a related technical discipline. Direct experience leading technical account management or solutions management functions within a cloud service provider or hyperscaler environment. Demonstrated success scaling technical delivery teams during periods of hyper-growth. Wondering if you're a good fit? We believe in investing in our people and value candidates who bring diversified experiences to our teams—even if you do not match 100% of the listed criteria. You love to: Solve challenging technical problems and build high-performing client advocacy teams. You're curious about: The latest advancements in GPU infrastructure, AI applications, and cloud orchestration. You're an expert in: Technical program execution, stakeholder management, and achieving mutually beneficial outcomes. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We are in an exciting stage of hyper-growth that you will not want to miss out on. We are not afraid of a little chaos, and we are constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: Be Curious at Your Core Act Like an Owner Empower Employees Deliver Best-in-Class Client Experiences Achieve More Together We support and encou…