Manager, Program - Venue Technology

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Manager, Program Venue Technology Venue Technology (VTS) is responsible for the integration and planning of technology services across all Olympic and Paralympic Games venues, as well as the delivery of audio-visual (AV) equipment and services. Additionally, Venue Technology leads the Technology Equipment Allocation Process (TEAP), which ensures demand from other Functional Areas (FA) across the Organizing Committee (OC) is planned and managed to align with needs and budget. Venue Technology comprises of a Central Team as well as Manager, Venue Technology (VTM) assigned to each Games venue. As a member of the Central Team, this role will support Program Management and monitoring across the different phases of the program lifecycle. Key Responsibilities Support the program management and reporting function for VTS, interfacing with other key FA’s including Venues and Infrastructure, Planning and Programs, Energy and Logistics. Manage, and execute regular internal departmental communications, and create and distribute periodic venue technology updates. Assist in managing and updating the Venue Technology Implementation Plan. Proactively monitor departmental workflows to ensure that teams remain on task and projects are delivered on schedule across multiple concurrent workstreams Support Telecoms, Service Delivery, Results and Cyber Security teams to ensure requirements are accurately translated into actionable implementation plans. Oversee day-to-day VTS administrative operations ensuring compliance and timely documentation creation, completion or submission. Provide administrative and operational support across VTS functions, including change control, internal communications, mobilization, and logistics. Undertake additional tasks as they become required due to the unpredictable nature of event delivery. Manage a small team of direct reports to deliver support to the wider VTS team. Background and Requirements Bachelor's degree in business administration or relevant experience. A formal project or program management qualification (e.g. Prince2, MSP, PMI etc) is required for this role. SmartSheet Project Management Certification a plus 5+ years of experience in technology project management, or 3 years of program management, ideally within live events, venue operations, or large-scale infrastructure environments. Proven ability to manage tasks and timelines with precision, delivering high-quality work under tight deadlines and shifting priorities. Demonstrated ability to influence and persuade colleagues to ensure delivery of milestones or reporting deadlines. Exceptional attention to detail and organizational skills; known for staying on task and maintaining structured workflows across multiple concurrent projects. Advanced proficiency in Smartsheet is essential. Skills in using Tableau or similar too…