Manager, Program(s)

Department: 00124 - Mathematics Responsibilities: Manage the daily operations of the Math Center and oversee student academic support services. Determine tutoring and grading staffing needs based on course offerings and subject-matter expertise. Recruit, interview, hire, train, and supervise student tutors and graders. Manage student employment processes, including ePAFs, I-9 documentation, and work authorization requirements. Develop and coordinate tutoring, grading, and graduate teaching assistant schedules. Maintain the Math Center website, Canvas course, tutoring schedules, and other program communications. Coordinate faculty grader requests and assign graders for weekly coursework and exams. Ensure Math Center instructional materials and resources remain current. Oversee the organization and maintenance of the Math Center facility. Address student and employee questions and concerns while fostering a positive and effective learning environment. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. Job Summary: Under minimal supervision, manages the daily operations of the Department of Mathematics Math Center, including tutoring and grading programs that support undergraduate and graduate instruction. Oversees student employee recruitment, hiring, training, scheduling, and supervision; coordinates academic support services with faculty and graduate teaching assistants; and ensures the efficient delivery of tutoring and grading resources. Maintains program operations, communications, and instructional resources while fostering a welcoming, collaborative, and student-centered learning environment. Minimum Qualifications: Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Additional Information: The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations i…