Manager of Money Movement

**Department**: Payments Services Department **Reports To**: AVP of Money Movement **Classification**: Exempt **About Rogue Credit Union**: Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon, Idaho and California counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work! **Role**: The Manager of Money Movement role is responsible for leading the daily operations, performance, and service delivery of the credit union's money movement functions, including, ACH, Item Processing, Wires, digital payments (Zelle, External Transfers), and emerging faster payments solutions in alignment with the enterprise payments strategy. The Manager serves as the operational leader for processing, workflows, and team performance, with direct accountability for production, exception management, and staff development. The Manager partners closely with the AVP of Money Movement to execute strategic initiatives, support system optimization, and operationalize the payments roadmap, while contributing operational insights to improve efficiency, scalability, and member experience. Success in this role is measured by operational efficiency, service quality, risk mitigation, team performance, and the ability to scale and support evolving money movement capabilities. **Essential Functions & Responsibilities**: 25% Leads and oversees the daily operations of all money movement functions, including ACH, Item Processing, Wires, and Digital/Faster Payments. Ensures all payment activities are processed accurately, timely, and in compliance with established service levels and regulatory requirements. Oversees end-to-end workflows including transaction processing, exception management, settlement, and balancing of each money movement channels. Monitors transaction volumes, workflows, and staffing to ensure effective throughput and operational continuity. Ensures timely resolution of operational issues and escalations impacting members or internal stakeholders. Maintains operational readiness across all money movement channels, including high-availability and time-sensitive processing environments. 20% Recruits, develops, and leads a high-performing team of money movement professionals to meet operational demands and support future growth. Establishes clear performance expectations, accountability standards, and development plans. Provides ongoing coaching, training, and feedback to build technical expertise and cross-functional knowledge. Fosters a culture of accountability, collaboration, and continuous improvement. Supports succession planning and skill development aligned with evolving payment capabilities. 20% Oversees the execution of operational controls and risk mitigation practices across all money movement channels. Ensures adherence to regulatory requirements including Nacha rules, Regulation E, Regulation CC, BSA/AML, OFAC, and applicable payment network rules. Partners with Risk and Fraud teams to monitor trends, identify vulnerabilities, and implement control improvements. Partners with Assistant Manager of Quality Control to monitor daily and periodic reviews, maintain strong internal controls and minimize operational risk. Acts as lead and SME for internal and external audits, including remediation of findings and ongoing control validation. Oversees exception management processes and ensures appropriate resolution and documentation. 15% Drives continuous improvement of workflows, processes, and system utilization to enhance efficiency, reduce manual effort, an…