Manager of Ecommerce

**Manager of Ecommerce** Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. **Position details** | **Position title** | Manager of Ecommerce | | --- | --- | | **Reports to** | Chief Operating Officer | | **Classification** | Full-Time / Exempt / Salaried / On-Site | **Position overview** Our rapidly growing RangeUSA.com business is looking for a sales-driven Ecommerce manager to support our continued growth, enhanced customer journey, and expanded reach. This includes short-term and long-term goal setting, prioritization and identification of customer enhancements, effectiveness of sales programs and content, expanded product assortment, and traffic funnel enhancements. **Core values alignment:** - Curious — ask questions, find and solve problems - Passionate — care deeply about the brand, team, and customers - Do it Right — take pride in accuracy and credibility - Service — put others above ourselves **Key responsibilities** - Support key performance indicators ensuring the Ecommerce business meets revenue, conversion, and traffic targets - Provide expertise on current ecommerce best practices, including trend analysis and competitive benchmarking; put insights into action. - Own the Ecommerce platform roadmap and technical backlog, managing enhancements, integrations, and vendor/dev work from requirements through go-live, ensuring a seamless and user-friendly shopping experience - Lead cross-functional Ecommerce projects (platform upgrades, new features, integrations) from scoping through go-live, using formal project management practices to manage timelines, risk, and stakeholder alignment - Partner with Marketing to ensure the platform supports digital marketing campaigns and channel initiatives (landing pages, promo mechanics, tagging/tracking implementation) - Analyze site engagement and funnel data to identify conversion barriers and prioritize platform/UX improvements; partner with Merchandising on execution. - Use data analytics to track performance to goals and identify opportunities for business development across segments of the company - Manage relationships with Ecommerce technology vendors/agencies (platform, POS integration, payment, search) including SLAs, roadmaps, and issue resolution - Work Closely with the Supply Chain team to ensure order processing best practices and efficiencies **Desired skills & experience** - Bachelor’s degree in Marketing, Business, Accounting/Finance, or Supply Chain. - 4-6 years of relevant work experience in a Project Management, Marketing, Merchandising, or Ecommerce role - Strong administrative, organizational, and problem-solving skills - Excellent communication, sales, and customer service skills - The ability to multitask, work in a fast-paced environment, and meet deadlines - The ability to do the work, as well as drive strategy behind it **Employee benefits** - Medical, Dental, and Vision health insurance - Unlimited Shooting – Free Classes - Industry-leading online and in-store discounts - Manufacturer rewards and points program - No firearm experience needed — we offer paid training